Bliss Banquet Hall — Attraction in Paradise

Not sure where to start, but I will try my best on breaking this down and have sufficient reasoning on why we DO NOT recommend this banquet hall.

When we first went to see the banquet hall yes, we did like it, it was nice. I must admit we did rush into it and I wish we would have looked at other halls. Once we started talking about the contract the way the lady talked (in Spanish) I was felt like we were rushed especially when we were picking out the food.

Décor- we had picked out some décor that we liked and the day of they put something out that we did not like or even said we wanted. The lady’s excuse was that they tried to make it nicer for us but never asked for our approval. Also, not to mention half their décor were broken and mismatched, I asked her why some were broken and she said “ohh that how we get them they are rented” yeah no then rent them somewhere else or have them fix it. They looked very tacky.

Hall- The hall its self is ok. They can definitely use some cleaning and upgrades. Where do I start. Over by the desert table they lay down this green “carpet” we had a few people almost trip over it. There are pieces on the floor that is replaced with different color tile and random colors does not match. All the air vents in the ceiling have about a 2inch thickness of just dust and dirt not sure when was the last time they cleaned it!

Bathrooms- Sooo tiny. Womens restroom was a joke. It literally broke twice during the event so embarrassing because it stunk sooo bad! I went to the restroom and it was the one that literally had a sign on the other side of the door ready to go saying “this restroom does not work” clearly, they have had nothing but issues with it and they can seem to get it fixed.

Food- Food was very cold! The cold Caesar salad does not go on the same plate as your hot food. They should serve the salad first then the main dish or have them on separate plates.

BAR – Now this was a joke!!! For 250 people they had one bartender, which in our contract we had it for 2. ok we didn’t think anything of it until we noticed the line never went down the bartender was sooo slow it was ridiculous. When we finally said something to the lady that was incharge , said if we wanted another bartender it would cost another $120 dollars, we had no choice then to pay it. Our guest were spending most of the night at the bar in line. Then they bring someone else… it was even worse!!! We paid for nothing this girl didn’t know her right from her left. She was slow as molasses it was useless. It was soo embarrassing that our guest spent most of the night in line at the bar. They have a drink menu on the side I literally requested one of the drinks and the girl looked at me like she didn’t even know what I was asking for she said “ sorry I don’t know...

We recently held our baby shower at Bliss Banquet Hall and were fairly happy with the quality and service we received. The facility itself is very spacious and clean. It has been recently renovated. The entire set up is very elegant and beautiful. There is also ample of parking. The staff helping on the day of the event was very efficient and helpful. My only complaint is that I wish there would have been better communication all around with Bliss, their clients (I), and their vendors. Reason for this is 1- Cake vendor was not sure to charge me or Bliss when I went to go place the order- This should have been communicated by Bliss Banquet Hall before hand(considering I had purchased an all inclusive package). Cake vendor and I had to contact Bliss to get it figured out. 2- DJ vendor was suppose to contact me sometime before the event to go over the playlist. I had to contact Bliss to let them know that the DJ had yet to contact me. I didn't get a call back till the day before the event. 3 - In the original contract, we were promised certain things that were not provided on the day of the event which was very disappointing. When these issues were brought up to Bliss the response that I received back was that there must have been a "misunderstanding". Overall my guests had a good time, they complimented the facility, staff, food, and set up. Which for me that's what matters. I just suggest to proceed with caution when setting up the...

I choose this place for the excellent reviews but obviously everything has changed they’re not F as they all talk about before you do the contract make sure you guys ask every question and have it on written paper because at the last minute they’ll come with a different story 🙄 the hora loca was not even with everything they said they just had a couple of little balloons it was very weak HORA LOCA!!!! The only reason I gave this place Two stars is because they had a very nice serving,decorating lady Eveline and the security Were the only staff friendly bartender was very moody with a bad attitude...Si se deciden por este salón agan las peguntas y respuestas en escrito por que ellos cambian.. te lo ponen como un cuento de Adas...Este salon te dice que tiene baile con nubes y humo para el baile con papa o mamá el mero día No ay nada de nubes....mala comunicación entre ellos..La comida...