This is a store experience review. We have many stores around us. This is the only store that has helped us every single time, with issues or new phones, connections etc. And it's not a one hit wonder, as throughout a year or so we've been here and everytime they are on par. We had issues with phone and phone warranty, other stores are quick to want us to use insurance, when it's not a insurance issue, it's a manufacturer issue. These guys get it and spend the time to do their job. Unlike other stores where people don't seem to want to work. This time our experience had been with Jaun, he is awesome! But at the same time every rep in their is awesome! And willing and able to help. Just want to say thanks, I hope you guys see this. It means alot to us. And good employees are harder than ever to fund. This store has them! Thanks again and thank you Jaun. We so much appreciated a good...
Read more⭐️⭐️⭐️⭐️⭐️ I've always had a great customer service at this location. They went beyond my expectations to help me resolve my issues. I took the time to write this review, because I don't think the negative comments are fair. One time I was there when a super drunk and rude customer was throwing F-words all over the place, and even in that situation, these people kept their cool and helped him in a very professional manner. I've been to this location multiple times, and always had great service myself too. Highly...
Read moreI went in for a new phone upgrade, I Usually go to another tmobile but had to go here. Let's just say I won't go anywhere else now for help. I was greeted by the employee Juan and felt very comfortable. He spoke English and Spanish and I was with my father whom manly specks Spanish as he was thinking of getting an upgrade as well. Juan help us with the best options going forward and made ot the easiest experience I ever had at any tmobile. Highly recommend going when Juan is there, best worker tmobile...
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