Blu Bliss Massage and Spa — Attraction in Pembroke Pines

I dont know what happened, I really really wanted to enjoy this, even though it was a bit out of my budget, I decided to splurge because of my birthday, I booked a 90 min custom massage over the phone, i specifically said I wanted to relax, with medium pressure, not too soft, but NOT PAINFUL. I arrived to my appointment on time, there was no one on the front desk but another customer, then I saw an employee walk out and without much welcome asked me if it was a first time, i said yes, she did not ask my name or if i had an appointment, just handed me a tablet to fill put my information, halfway through I tell her I just want my therapist to know I am nursing and I have surgery on my left hand, she looks at me and tells me "im your therapist", i didnt know because she never introduced herself. Then she takes me in, no plush bathrobe for me, just straight into the room. The massage was downright painful and hard to enjoy and relax, I want to point out that, even though I have not received a massage in a year, I use to get them monthly and I birthed 2 children WITHOUT an epidural, so I can definitely take some pain, and this was more painful than childbirth!! Also, the whole place smelled like it had been renovated but not fully dried, the smell of construction was so strong it made it hard to relax. The music stopped halfway through the massage and the therapist started voice commanding Alexa to play music, a bit disruptive, but okay... I know my back was tight, but the massage was very painful, which I specifically requested it not to be, I actually wrote twice in my profile that I wanted to relax, she never asked how the pressure was or if i was comfortable. She spent so much time on my back that the rest of my body barely got touched. I figured I needed it, but it is not what I wanted or what I asked for... Then I come home and I can barely move without flinching, i look at my back in the mirror and im COVERED IN BRUISES! :-( i cant move my arms a lot or pick up my kids cause my back hurts even worse than it did before I came here. I cant lay down because it hurts so much... my husband is shocked at the bruising on my back... i wanted to relax and I feel like I fell down a flight of stairs. Now tomorrow is my birthday and im even wondering if I will be able to move.... Im so sad because I paid nearly $140 to feel this beat up.. and I was so excited because of all the great reviews... maybe I was unlucky? Maybe my therapist just had an off day? I dont know.. but Im disappointed to say that i would not recommend or...

Double check your receipts! Every time I go here, they charge the wrong card. I ask for the card on file to be removed, and again they charge the wrong card. I’ll pay a tip in advance, but somehow they have no record of it so I spend time scouring through receipts, emails, texts to find it and show that in fact, it’s been paid. The receptionist may or may not pick up. And when she does, no matter the time of day, it sounds like she’s just waken up from a nap. They tell you they will email you receipts but you won’t get them. The last time, I made her stay on the phone with me and screenshot and send me the receipt via her cell phone as I was NOT receiving the emails she kept saying she was sending. This time was no different - they double charged us for the tip. I’ve called and texted - to see if I can get a refund on the double charge - and I’m waiting for a call back. It’s just not worth it. I will be finding somewhere else to go to… and despite the 5 star reviews, I encourage you to keep your eyes on how they charge and bill you. Keep...

I had a great first time experience here. It was just the zen experience I needed after a long week, month and just over all year! I'd made that particular weekend all about me and pampered myself the whole weekend.

When I'd decided that I wanted to add a massage to my "pamper me", I did a quick Yelp search to see what places were close to me. I do not like chains (of any sort) and was happy when I came upon Blu Bliss.

I'd called the day before my appointment hoping to book an appointment that day but unfortunately they were booked for the day. Luckily however, I was able to get an appointment for the next day and it actually worked out better.

The check in process was smooth. I felt very VIP ish because they had lockers, plush robes and slippers for me to wear. The masseuse and the pressure she used was fantastic. She also massaged my head and I was in heaven. I had a short cut and love when I get a head massage!

Blu bliss is so close to house and I certainly...