
âď¸âď¸âď¸âď¸âď¸ 5-Star Review: Pembroke Lakes Mall Visiting Pembroke Lakes Mall is a true pleasure every time. Located in the heart of Pembroke Pines, this mall stands out as one of South Florida's best shopping and entertainment destinations. It strikes that perfect balance between a nostalgic indoor mall vibe and a modern, family-friendly experience. Whether you're there to shop, eat, watch a movie, or just hang out, it offers something for everyone.
As soon as you step inside, you're welcomed by an atmosphere that feels lively but not overwhelming. The mall is clean, well-organized, and tastefully designed with bright lighting and wide corridors, making it feel spacious and inviting. Itâs easy to navigate, with clear signage and a good flow from store to store.
Shopping here is a dream. Youâll find all your favorite major retailers like Macyâs, Dillardâs, JCPenney, and Forever 21, along with a variety of specialty boutiques and kiosks offering unique finds. Itâs not just the quantity of stores but the variety that makes it funâyou can window shop, pick up luxury items, grab some everyday essentials, or splurge on a gift. The mall has kept up with trends, welcoming newer brands and seasonal pop-ups that keep things interesting.
What really elevates the experience, though, is how much more than just shopping you can do. The mall has a full AMC Theatre with reclining seats and IMAX screens, making it a perfect place for date nights or family outings. There's also Round One Entertainment, a massive indoor entertainment center with arcade games, bowling, karaoke, and more. Kids absolutely love it, and adults do too. It gives the mall a full-day, amusement-park feel, especially when the Florida weather turns hot or rainy.
Dining is equally satisfying. The food court offers a great mix of quick eatsâthink Asian, Italian, American, and Latin flavors all in one place. For sit-down meals, there are great restaurants all of which serve as perfect spots to unwind after a shopping spree. You can even sit next to the indoor water fountain area for a calming meal experience.
For families, the mall shines with its clean and well-maintained kidsâ play area, spacious family restrooms, and even stroller rentals. Itâs also a great place for teens and college students to gather, with comfortable seating areas, charging stations, and places to just relax and socialize. During holidays, the mall puts in extra effort with decorations, seasonal events, and themed photo ops.
Customer service is another highlight. Whether itâs the security team, custodial staff, or store employees, people here are courteous, helpful, and professional. The overall vibe is safe and welcoming, which makes a huge differenceâespecially for solo shoppers, parents with children, or elderly visitors.
Parking is ample, with options for covered garage spaces and valet service. Accessibility is also well thought out, with elevators, ramps, and wide aisles accommodating all visitors...
   Read more06/17/2024 right in the center of the mall across from a jewelry booth, someone spilled a beverage and it was not cleaned up. My aunt did not see the spillage, none of us did because it was a dark beverage on dark tiles without any caution sign, and she fell extremely hard. In a panic, I went searching for security or housekeeping for them to clean it up to avoid anyone else suffering the same fate and it took 45 minutes to get an appropriate response. I ran to the jewelry booth and asked her to please call security- she said she didnât know how to reach security. How is that possible? I then asked her what if someone tried to rob the jewelry store? What if someone was armed with weapons which we all know happens so often? When we finally got a hold of the phone number for security, I gave them a call and it took 45 minutes for âLieutenant S SOMERSâ to show up with a miniature sized notebook pad. I asked them why did it take so long and his response was that they only had 2 security staff working the ENTIRE MALL and HE was on lunch which is why it took him so long to make his way over to us. The horrifying thing is that there wasnât a single person who was doing their job in that moment and no one who cared enough to keep customers safeâŚno one watching the cameras, no one to clean up the mess, no one to alert the authorities. The security staff needs better training and I understand housekeeping canât be everywhere at once but they truly need to do better to protect people who shop here. Very...
   Read moreThis evening while I was going to watch a movie with my friends 2 rude employees kicked us underaged kids out the movie while we were trying to buy tickets and while she was kicking us out she added a slick comment saying âsheâll help us see black and whiteâ I found that very rude not only did she try to kick us out she proceeded to touch us and push us out the door after several minutes pasted we came back with guardians to be eligible to watch our movie but they kept constantly tryin to find reasons to not let us watch our movies and said that we couldnât see a movie differ to our guardian then have our tickets back as I walked over to get my ticket refunded a male dude with straight hair said âthey canât buy no more tickets and told us to get outâ as Iâm infront of the cashier person he wouldnât take my ticket bc I wouldnât place the ticket in his hand. I found that disturbing he demanded me to place to ticket in his palm when he couldâve easily taken the ticket from my finger tips as I reached out to give him it. And after he said I wonât get my refund back, I wonât get my money back and told me to get out the store and never come back again. Get...
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