I decided to visit Prospyr Pembroke Pines after seeing the commercial and reading the reviews online. Sometimes reviews are a little off but this place absolutely deserves 5 stars. From the moment I walked in and I met Raj I can tell this place was all about customer service. I explained to Raj that I wanted to sell my unwanted jewelry he immediately sat down with me and explained their process. He even cleaned the diamond ring so he could inspect it correctly and determine its clarity. Raj took the time to explain their process and how they make an offer on the items. I watched how he inspected all of the items precisely using multiple methods. When he completed the process I was surprised at the amount of money I was offered for my jewelry considering I took three of the pieces to a local jewelry store and was offered $2400 while Raj and Prospyr offered me $3100 for the same pieces. I am so glad I got a second opinion.
Based on my experience I believe that Raj and Prospyr are honest and trustworthy and I would recommend them to all of my family and friends. To those who read reviews believe me this place is deserving of 5 stars and I will definitely use them again.
Thank you Raj you have a...
Ā Ā Ā Read moreI visited Prospyr in Pembroke Pines over the weekend and was warmly greeted by Ms. Poonam Mahtani, who assisted me with her customary friendliness and professionalism. Ms. Poonam helped me when I last visited Prospyr three years ago, and I was pleased to learn that she is now the Store Manager, a well deserved promotion. As always, I was treated with respect and provided with the utmost customer service. Ms. Poonam had my interest in mind when I asked any questions, and was honest and transparent in pricing my valuables, using added technology to provide the most accurate valuation. Ms. Poonamās professionalism and excellent customer service are the reasons I trust Prospyr every time. I highly recommend Ms. Poonam and Prospyr at Pembroke Pines to anyone looking for fairness and transaction transparency in dealing with...
Ā Ā Ā Read moreVisited PROSPYR Pembroke Pines for the first time on May 26 2025. I was greeted by Mae with a smile on her face. Immediately I felt her warmth and decide to help me, as I wished to sell some items and at the same time requested information about other items I had at home that I was interested in selling as well. Needless to say that the transaction went thru better than expected. Most importantly MAEās courtesy and knowledge was superb. PROSPYR Pembroke Pines is very lucky having Mae as their representative a true asset for the Company! Today May 30 I was back to see her, again, needless to say it was a pleasure to complete another transaction with her help. I would also like to thank the Store Manager for her assistance as well. Again Congratulations PROSPYR for having such great, knowledgeable and extremely...
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