GameStop — Attraction in Peoria

So the reason why I'm giving this store a bad rating is because of some of the staff. Mainly one guy who I don't know the name of. But he tends to always be working the evening and closing shift. White guy short dark hair kinda looks like a dork. I think he might be a shift lead or something. Anyways he's very rude and inconsiderate when talking with certain customers. He gives out incorrect information. I get the sense he's being prejudice. everytime I go in and he's behind the counter the store is packed and the line is ridiculous. A lot of times I just walk out. Because every time I come to the store I'm just placing a pre order or picking up. Which should only take like 10 mins. Not going wait 45mins-hour. There's 2 other employees that work there that I had a bad experience with but I don't think they work there anymore or least I haven't seen them. But the other guy I was originally talking about definitely still works at this location. If it wasn't for him I'd give the store 5 stars. (It's not Jason....

Been a customer of GameStop, specifically this location for years. Been searching around for a specific controller for a few weeks and I’ve gotten absolutely no help from any of these mangers/members I’ve spoken with. Was told that my only real option is to “do some leg work” and keep on checking the status of the product that’s been out of stock for 3 weeks now. All I and many other consumers ask to know is “ARE YOU GOING TO HAVE THEM IN STOCK AGAIN” and my answer is “you’ll just have to keep checking” will go ahead and let my BS elite membership expire and never purchase from this faltering company again. It’s understandable not being able to control if you can receive the products you stock, but having a “try harder” attitude towards the customers wanting to purchase these items is definitely not the way. Buyer Beware they will convince you to buy warranty for items they don’t even...

Holy cow people!!! Do NOT waste your time and go here!! They will probably hVe the door locked anyways saying they will be back after their break lol. Pretty funny when you find out the hours they are open. And don't even think about having anyone go above and beyond for the customer here. Employee was having quite the fit when had to stay a whopping 10 minutes after closing. At 7 on a weekday by the way. 2 weeks ago me and 5 others stood outside for 50 minutes waiting to go inside just an hr before they closed... nobody even knew if they were actually going to open back up. If you are disabled... stay away. He will send you all over the west valley for a game that he had there but was his last one and didn't want to give it up to me for a warranty. This place is a joke! Their hours of "operation" are a clear representation of what they think of...