I have periodically visited the salon, as I live out of state and travel from Maryland. I have a favorite style and feel Quan does well with styling and the products used appear to be top quality. My main concern is client relatability and listening to my wants and needs. I recently received a new style and asked multiple questions to ensure it would be what I was expecting. I was not listened to when I preferred the style to be completed on my wet natural hair as opposed to blow- dryed and then rodded. Complete waste of my money and time as the style did not last more than a day. I've had rod set in the past and have been able to maintain the style for a minimum of a week but typically always rodded on my natural hair and while wet.
Also, I feel certain clients are treated differently or better customer service is provided to some over others based on some 'unknown' criteria. During my visits, I was required to adhere to strict policies, which I adhered to ( i.e., Late fee after 20 minutes, wash hands upon entrance, etc.). But based on observation, other clients were not requested to do similar...
   Read moreI Absolutely LOVE Quan. Very professional. Expect top notch and upper echelon services here. You will pay for the product, but best believe it's well worth it. I've been getting my hair treated here for a little over a month and already my hair has grown! She's very clean and follows protocol to ensure clients health and safety. I followed here for a year before i stopped through. This is it for me. She relates with her clients. I mean I can go on and on. I HIGHLY RECOMMEND BLISS SALON if you are looking to grow your hair, and build good self esteem. Im telling you she has it all. Best...
   Read moreI highly recommend Bliss the Salon for excellent & professional service. Quan the owner and stylist has been my beautician for the past 3 years. She adheres to all hygienic & safety measures too keep her clients safe during the pandemic. She uses quality products and her shop has a pleasant contemporary vibe. Today, was another winning experience. I always receive many compliments on my hair styles when I leave her shop. I love the fact that there is never a wait. Kudos on a great, well run black owned business.
Today was another winner at...
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