Brotherly Love Real Estate — Local services in Philadelphia

Jon was absolutely incredible to work with throughout the whole process. My husband and I had another realtor for months who was not listening to us or responding quickly, it got to the point that we had 2 months to find a house and complete everything necessary to close. Based on our previous experience, we felt like we were really in trouble.

We contacted Jon on Sunday afternoon & he set-up a call with us Sunday night. We were looking at houses by Wednesday and by Friday we had found our house. He was abundantly transparent with what houses had offers, issues, or were going to be a money pit. He knew what to look in a basement so that we were aware of the HGTV basics of “this house is pretty and in our desired area.” He knew how much certain repairs would cost so that we could factor that in. He had reliable inspection companies and even had a contact for a roofer when it came to writing a thoughtful offer that would be in everyone’s best interest. A true one-stop shop.

Throughout the closing process, he was again, incredible. He kept us aware of deadlines and helped us navigate the mortgage process. The day of the closing was so simple because he had made sure we were so prepared that’s it’s hard to believe it really happened (since we had heard horror stories from friends during their own experience with other companies).

We were also doing all of this pregnant and during COVID - I had so many requests to ensure safety and Jon had absolutely no issues following through with any request. We had been quarantining outside of Philadelphia and Jon had no difficulty being our representative if an in-person presence was needed (for example, on the second walk through post inspection updates).

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I had an ok condition row home in need of new windows, doors…. basically everything really and was delusional thinking I could do it all myself while on paternity leave only to find out I barely had time to sleep let alone remodel the house (rookie first time dad mistake) I got a job offer in Delaware right before the baby as well so I had to make a move and finally sell the house but I didn’t have the time or money for the repairs at that point. I had heard enough horror stories about as-is home buyers that when I first made the call to these guys I really had my guard up. I had a number in mind and decided I would not budge on it. I gave these guys a call based off of the other testimonials on here but I didn’t expect much. Jon came out and looked at the house, called my offer reasonable and we signed papers right there that they could check out the house for a couple days. A few days later I was sending over paperwork for the title and maybe two weeks later I was selling the house. Jon was great, friendly, and entirely transparent with every step but really, even with that, from stories of other businesses, I was waiting for the other shoe to drop. Maybe a lower offer when we got closer to the actual closing or some kind of fee but it was almost surreal how smooth the experience was, I swear I’ve had more complicated problems trying to get credit on DoorDash than I did with selling these guys my house. Excellent business and...

We were first time sellers, stuck with a condominium in need of repair and out of options. I was not sure what to expect when I placed my number on the Brotherly Love Real Estate website. Within 15 minutes, I received a call back from Jon Sanborn, one of the founders. After a brief discussion, we scheduled an in-person property assessment that occurred several days later. Jon was able to quickly review our situation and came up with a great plan to repair our property and get it sold quickly. The process was entirely simple and very hands off for us as the owners. Jon and his team ensured we were kept up to date the entire time and were always easily reachable for any questions or concerns. Every member of the team was very courteous, professional and kind. Within two months of signing on with Brotherly Love, we had a freshly repaired and ready to sell home! Brotherly Love Real Estate covered all the fees associated with the sale which was another helpful point for us. We were able to walk away completely satisfied and able to pay off debts!

The level of customer support from Brotherly Love Real Estate should be a model for all businesses. The entire experience was extremely easy from start to finish. The team provides excellent communication, education, and support; there is absolutely zero hassle for the Customer! They are truly there to help you meet your goals for your property. Will absolutely be recommending them to...