Raymour & Flanigan Furniture and Mattress Outlet — Attraction in Philadelphia

If I could give a Zero star I’d give it, especially with their delivery service. I have a baby that has allergies to grass and is also immunocompromised. Imagine I politely ask these delivery men to put on a non-skid shoe cover that is medical grade, and told them about my sick infant that creeps around, and this one guy is going to give me straight attitude telling me he is not putting it on, and then after seeing the surprised look on my face mentioned that it’s company policy.

Are you telling me, it’s a company’s policy for their workers to walk outside and could blindly step in animal feces, walk in grassy areas, and on the muddy ground (because it was raining earlier too), and be able to walk into people’s fully carpeted house with their Dirty, filthy shoes, rubbing it all in the carpets, and putting their customers HEALTH at risk, especially after being told about the customer’s said health risk?

I am upset because I politely asked, and I told them my situation. They didn’t even care! This man had a whole attitude because I politely asked him to put the shoe covers on and told him I had a sick child inside. But as long as they got paid, they’re good, they don’t care!

When I told him, I can’t let him inside with his shoes, he turned up the attitude even more, and did not hesitate to say “Okay fine” with his facial expression and body language saying, well F- you then, I don’t care, and then pushed the furniture away from the door.

My question to them is, what if they had a sick child at home, would they keep the same energy with someone not wanting to put a shoe cover on, to protect their child’s health?

I ordered bedroom sets from Raymour & Flanigan before on 2 separate occasions and the previous delivery men were understanding of my situation, and applied the shoe covers. They never mentioned this being the policy, so you can understand my confusion and frustration when the delivery men today instantly had an attitude and refused to cover their dirty shoes, and could careless about my reasoning behind it.

They are acting like the delivery was free, I had to pay $75 plus tax for Delivery and set up, which is separate from my furniture order. The item I ordered was able to be brought in by 1 person, and where it needed to be set up was just a few steps away from the door.

I started furnishing my new place with this company, but thats it, Never Again! I Canceled my order!

As I said earlier, I feel like as long as they get paid, they’re good, they don’t care! I’ll go spend my money...

My husband and I went to check out some bed mattresses and while the sales person was very welcoming. My husband was a bit upset and pointed out how the sales lady was trying to rush us instead of allowing us to take our time and try other beds, she immediately went to the most expensive mattress there and gave us no other option but my husband didn't settle and we took it upon ourselves to try all the other mattresses to see which one felt right. We did take our time regardless of how the sales lady was trying to rush us. I wasn't going to just buy anything I wasn't happy with and at the end thanks to my husband suggesting we try all the mattress not just one. I ended up choosing what was right for me and of my choice. Same price as the one the sales lady was trying to force upon us but style was better, and came with pillowtop and in black which was what I wanted. After the sale, the lady just stopped helping us she didn't even acknowledge or ask if we needed anything else, she sat down and started messing with her phone while my husband and I were still in the store but looking at other furniture because we are also looking for a nice sofa or loveseat not too big and we also need a new mattress for our daughter but the sales lady missed out on that commission because she decided once she made one sale on the mattress that was it for her... little did she know that we needed more stuff. But we ended up going else where for the rest. Overall they weren't rude or anything she was just rushing like hurry up and just but this....without giving other options or allowing the...

I really love this furniture store especially because of the sales people. The first time I was in the store I was greeted by Jay Ajaj and he helped me to find the furniture that I needed and he was very helpful and very personable and very easy to talk to. He didn't pressure me at all and he made me feel very comfortable. The second time I came back to the store was because I had changed my mind on my purchase and I was hoping to meet Jay again but instead I met M.H. he was also very personable and very easy to get along with and extremely intuitive. He helped me to find a better choice and make sure that I was satisfied before I left the store. When he realized that I was anxious about paying off the balance of the purchase he suggested getting financing which is interest-free for 6 months and that made me feel better. He has a wonderful personality and he is extremely helpful. I felt like I had made a better purchase once I left the store. This store is beautiful and it has a great selection and a large selection of furniture. I highly recommend this store for the amount of furniture that it has and also for the two salesman that I have encountered that made my visit to the store extremely pleasant and stress-free. This was a very good experience and I won't be as nervous next time I have to buy furniture. The store is also very close to the 58 bus that stops at Bustleton and Cottman and it's only a short walk down Cottman Avenue to Castor and it's right around the corner from the...