Anytime Fitness — Attraction in Phoenix

This is another gym that will not let members cancel. Another gym that intentionally requires members to come physically into the gym to cancel, in violation of Arizona.

ARS § 44-1793(I)(3) states: "A health spa must notify a customer of the methods to cancel or suspend the customer's contract that are described in paragraphs 1, 2 and 3 of this subsection. A customer may cancel or suspend the customer's contract by notifying the health spa of the cancellation or suspension by any of the following methods: (3) Emailing a notice to the email address that is specified in the contract or, if there is not an email address specified, to any email address that is used by the health spa for customer service."

This law was enacted because gyms, like this one, have long practiced these dishonest and underhanded tactics when it comes to membership cancellations. They refuse to let you cancel. They ignore your request to cancel. And you will have to waste your time dealing with their resistance and sales pitch when you capitulate and go into the gym to cancel.

I emailed my cancellation notice to ABC Fitness, which is the billing company for Anytime Fitness. I submitted my cancellation notice to this gym via their web contact form. Not surprisingly, this gym does have any publicly displayed email address, only because they want to prevent members from cancelling. However, their web contact form is titled as "Email" so it satisfies the statute.

Even though I requested responses and confirmations from ABC and Anytime, Anytime has ignored my messages despite me sending 3 of them on different days. ABC responded to my email 3 business days later stating that I had to physically go into the gym and "fill out paperwork" to cancel my membership.

It's the same old run around from a gym when a member tries to cancel. Many people do not realize that there are specific laws enacted to handle these types of situations, and the gyms rely on this ignorance to...

Can’t recommend this place enough! A hidden gem for sure. I was recently traveling to Phoenix and needed a gym to get a lift in - I’m old school, really only needed a barbell and plates. I called a gym very near my hotel, but the day pass was exorbitantly pricey. I called Anytime which was just a tiny bit farther away, but Nick was super friendly and accommodating and happened to be there in the hours I was able to come in. And the price was totally reasonable for a guest pass. On top of all that - this is one of the nicest Anytimes I’ve seen! It’s huge - 5 (maybe more?!) squat racks, free weights, a weight machine for almost everything, and just enough cardio equipment (the way I like it!). Super well maintained, too. I happened to be there around peak hours, but it was not overly crowded and everyone was courteous. The community itself seemed cool too - lots of fit folks/athletes, people who get it. Nick even stopped by to say hi and check in during my lift. I’ve definitely found my “go to” gym whenever...

I've seen a bunch of anytime fitness locations across North America. The best one atmosphere wise so far has been Cochrane Alberta Canada as its a second floor gym with 180 degree glass overlooking the Rocky mountains.

But... for the desert... THIS particular Anytime fitness is high level. First, they have parking shades for your car in a bunch of the spots. I know this isn't uncommon in Phoenix but still. Entry way outside well lit and not sketchy. Secondly, the Gym layout makes sense. If you work out a lot you'll understand what I mean. The gym is clean and the equipment is in good condition and they have all the basics anyone needs to get jacked. Decent location for water fountain too, being a central location, as are the washrooms. My interaction with Staff has also been very good.

There's zero reason not to join this location. Anytime fitness on average is a no brainer for someone like me who travels and works out more than 3 times a week... and this location in particular...