The Westin Kierland Villas, Scottsdale
The Westin Kierland Villas, Scottsdale things to do, attractions, restaurants, events info and trip planning
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This week's hotel was the Westin Kierland Villas in AZ. very enjoyable stay, so here's my review #westin #kierland #villas #scottsdale #Arizona #AZ
or543210
706
We took advantage of the Westin promotion, staying here for 4 nights at $300 (plus $150 extra for staying near major holidays). Here's our review: The place is very nice, clean and meticulously maintained. Despite booking the smaller room under the promotion, we were upgraded to a spacious "villa" with a bedroom, living room (with a pull-out sofa), full kitchen, whirlpool, double sink, separate restroom and shower, and balcony with seating area. The kitchen was fully stocked, and any missing items could be easily requested. The amenities were good, including adult-only and general pools with a small slide, a well-equipped gym, dry and wet saunas, and a market for basic needs. Free parking was a plus, and there were plenty of nearby restaurants, although Scottsdale is known for its high prices. The villas, which are essentially one-bedroom apartments, offer beautiful views of the golf course and access to the next door Westin Kierland Resort and Spa amenities, including a lazy river, beautiful pool, small slide, separate adult pool, and wave pool for surfing. We tried the breakfast buffet at Faro and Brag, which was enjoyable (at $17 per kid and $34 per adult), and received a 20% discount on paid amenities at both locations. Overall, we loved our stay, although we didn't experience much service at our location due to its basic nature. However, we would never consider paying the full price of $1,100 per night. The prices seem inflated, likely to support their time share (or point system) sales pitch. The amenities don't justify such a high cost, especially considering food isn't included, and the pools at the villas are basic. If I had to rate this hotel based on it's full price, I would give it two stars. As for the sales pitch, it exceeded the promised duration, lasting over two hours. The aggressive techniques employed were off-putting; it's ironic that the harder they pushed, the less inclined we felt to buy. A truly great product shouldn't require such forceful sales tactics. Our salesperson, Robert, came off as quite arrogant. He attempted to poke fun at the idea of siblings of different genders sharing a bed, insinuating we needed more space and extra bedrooms. He also tried to convince us to separate our kids, who enjoy being together, into different rooms. However, they have separate rooms at home and prefer to be together during vacations. Along with these tactics, there were various other aggressive sales techniques that made me skeptical rather than inclined to make a purchase, especially from someone like him. Then, they brought in another aggressive closer, but the outcome was no different from the first encounter. People who are stable financially aren't swayed by artificial urgency tactics like "buy today for extra bonuses." Next, they took us to another room for a "survey" which offered a return visit for $800 to the same location ($695 plus $99 down) within 18 months, or $1300 for other Westin locations, both for a 4-night stay. However, this would entail enduring another two-hour presentation.
Marianna Paulla Kuper
00
I travel pretty often for personal and for work and stayed in many Marriott and Hilton hotels, this one is definitely one of the bottom. I brought my family to a vacation at this resort, on a timeshare marketing package. We arrived at 3pm and still had to wait 1 hour for the room to be ready. My whole family has to wait in lobby for nearly 1 hour. When I brought this up to the presentation lady, she was pretty rude and lectured me that this is not a hotel, early checkin is not possible, which is very self contradicted coz she just spent 90 min trying to convince me their program is better than hotels. The room we got was what they called the small villa, which is basically a cave, with no sunlight in the living room and the kitchen is too small to do anything. A very small balcony at bedroom with no view at all. Plus the room is outdated and not even close to what 4star hotel should have. I requested an upgrade and even indicated I can pay for it. The reception didn’t check anything and said they are all sold out. As a Marriott Gold member I felt very insulted by this coz clearly they had room available as Expedia showed it. Very limited option for dinning, we can only order some breakfast at the small restaurant/gift shop onsite but had to go out for lunch and dinner everyday. If possible I highly recommend to avoid this place for any purpose.
Ran Cheng
00
Fantastic stay....utilized a vacation promotion package for $200 Wed to Sunday had to do a 90 minute presentation tour but no big deal just say no.....had a 1 bedroom villa that was booking for $287 per night.
Wes Bags
00
Indeed a very beautiful resort. Came here for staycation with their timeshare package. Timeshare alone is a great deal, good 1B1B villa with balcony and view of the beautiful golf course. Heard the sales presentation will be high pressure 2 hrs - will see how it goes…
Claya Chu
00
Nearby Attractions Of The Westin Kierland Villas, Scottsdale
The Westin Kierland Resort & Spa
Banner Urgent Care
ETCH Salon
Ascend at Kierland
Nines at Kierland
Agave, The Arizona Spa
ROCK STAR gallery
Plaza Executive Suites at Kierland
Residences Kierland
Soltra Kierland

The Westin Kierland Resort & Spa
4.6
(1.7K)
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Banner Urgent Care
4.3
(544)
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ETCH Salon
4.7
(165)
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Ascend at Kierland
4.4
(139)
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Nearby Restaurants Of The Westin Kierland Villas, Scottsdale
Postino Kierland
Perk Eatery
The Greene House
Mastro's Ocean Club
Tutti Santi by Nina
Tommy Bahama Restaurant, Bar & Store
Shake Shack Kierland Commons
Zipps Sports Grill
The Westin Kierland Golf Club
North Italia

Postino Kierland
4.7
(742)
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Perk Eatery
4.5
(593)
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The Greene House
4.6
(581)
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Mastro's Ocean Club
4.6
(797)
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Basic Info
Address
15620 N Clubgate Dr, Scottsdale, AZ 85254, United States
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Phone
+1 480-624-1700
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Website
marriott.com
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Reviews
Overview
4.6
(576 reviews)
Ratings & Description
attractions: The Westin Kierland Resort & Spa, Banner Urgent Care, ETCH Salon, Ascend at Kierland, Nines at Kierland, Agave, The Arizona Spa, ROCK STAR gallery, Plaza Executive Suites at Kierland, Residences Kierland, Soltra Kierland, restaurants: Postino Kierland, Perk Eatery, The Greene House, Mastro's Ocean Club, Tutti Santi by Nina, Tommy Bahama Restaurant, Bar & Store, Shake Shack Kierland Commons, Zipps Sports Grill, The Westin Kierland Golf Club, North Italia

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