Plaza Executive Suites at Kierland — Local services in Phoenix

I am now updating my review further on this organization. When they say no hidden fees that is the most inaccurate statement I have come across. I was forced to stay in my lease until December 31 st . I was not advised that I needed to do a walk through of the office until after Christmas. I of course am on a vacation and unable to do a walk through of the office that we never used to begin with because of the things stated in my previous one star review . They then charged me for 3 extra days of the office, because they were “unable to rent the office until we removed all of the items from the office” the item in question was a desk calendar that they could have thrown away if it was an issue . They also charged us for a phantom long distance phone call even though no one was in the office, as well as, 17 pages of printing which also no one ever used the office so not sure who was printing. They previously had me reach out to the “Manager” of the property who basically could have cared less at the customer service problems or any issues that I explained in my previous post. I have been buying satellite offices through Regus without issue for 15 years of business, this company is...

Our Company has had an office at the Plaza Executive Suites at Kierland for the last two years. The offices, reception area, conference rooms, and facilities are always well maintained and managed. The staff are very professional and always available and ready to help. Special thanks to Courtney Silver on the management staff who has supported us on multiple occasions and is extremely helpful, professional, and a pleasure to work with. Courtney and the office staff really go out of their way to help the tenants and deliver excellent customer service and follow-up. We've had (and currently have) executive offices in multiple locations and the Plaza Executive Suites at Kierland and their staff are best group our team has...

I am extremely upset with your services, I just signed up to try the Month by Month lease. I was told to go online and pay for my first months rent with no hidden fees , I was then charged for a board room hour that I did not want but advised the gentleman at the front desk I would keep it as a credit for future use. They took a month of rent as a security deposit and after all of the “fees” I was out a total of 1380 dollars to sign up for the office . I have now received automated threatening emails within the first week of being in the office saying I have an outstanding invoice for an extra 17 dollars or they are going to lock me out of the office on the 10th of December. We no longer wish to do business with...