Samantha Skelton Jewelry Design — Attraction in Pittsburgh

I wish she didn’t make the jewelry from the most meaningful times in my life. From the prospective of design and quality her jewelry is beautiful and well made. In 2019 I would’ve sent just about anyone to her she designed the absolute engagement ring of my dreams. After purchasing that engagement ring two wedding bands and both our wedding gifts to one another from her shop I thought I found my lifelong jeweler.

2020 rolls around and I spoke to her about making earrings for my moms bday and she was all on board. Multiple emails (over 4 months time period) to attempt to design them were met with silence I eventually found another jeweler to make them and I expressed my disappointment in a finally email but I never heard back. I was angry and vowed to never purchase from her again.

Then my husband and I lost our daughter this year in October. So despite my insistence to never go back to her after she stiffed me for my mom’s gift. Her quality and design led my husband to her shop. He said to me I know you didn’t want to go back but you love her design and this is a special piece. She agreed to take on the project and then 5 days passed with no response, so he stopped at the shop, she admitted to being bad with email. Next he tried to reach out on messenger and was met with a a sassy response including telling him to “give it a rest” he showed it to me and I honestly couldn’t believe it, it broke my heart to read such a rude response given the piece she was suppose to be working on. I couldn’t believe that someone would say that to a customer, especially to one that just lost their child. I told him he absolutely wasn’t giving her one more penny of our money but especially I didn’t want someone like that having something to do with a piece that would represent my beautiful daughter.

All she had to do was tell him she didn’t have time right now and he would’ve waited or found someone else. Don’t let her bubbly personality fool you as it did me, she doesn’t care about her customers it’s all...

I discovered Sam’s shop while searching for a jeweler that could potentially incorporate heirloom diamonds into my engagement ring. Right from the beginning, Sam’s energy made us so excited about working with her! Sam’s attitude and excitement for her couples is contagious. By the time Andy and I met with Sam in person she had three radiant diamonds in the shop for us to choose from. She did an impeccable job at picking stones within our budget. She did not once pressure us to choose one diamond over the other and she even offered to keep looking if we were not happy with the stones she sourced. Of course the most perfect stone was in the first set of three. Designing our wedding rings was just as fun of a process. Sam sourced five identical radiant stones that matched my larger radiant perfectly both in color and shape. The shape of the elongated radiants she sourced overall could not have been more perfect. Sam knew that I wanted to feel confident about my wedding ring so she had a wax model ring made so I could try it on and make sure it was exactly what I wanted before we continued with the process. My husband also picked a classic gold band from Sam. To no surprise I also chose to wear wedding earrings from Sam’s shop. Sam has a beautiful collection in her shop and I picked the pearl drop threaders - the most perfect timeless earring. I even got all my bridesmaids gifted earrings from Sam. She has so many unique styles that I was able to choose a different pair for each of the six girls. I can’t wait until I have an excuse to buy more jewelry from Sam and know that her shop will hold a special place in my husband and I’s...

She almost ruined my birthday. I came to Skelton in hopes of having a custom ring made for my birthday. Since it was a birthday gift to myself, I needed it done by my birthday, obviously (within 3 months or so). I had a great conversation with Sam about what the ring would look like and we agreed on a budget. She said she would have a CAD to me in a week. Wonderful. Two weeks came and went and I heard nothing from her. I called her and asked her what was going on and her response was that she was still trying to work something out and would let me know when she was done--she gave me no idea when she would have something to me. I waited another TWO WEEKS with no word from her and I was running out of time. I had to make a decision, and since she had clearly abandoned my project, I have now pursued another jeweler. Thank goodness, or I would not have been able to celebrate my 30th birthday--a pretty big deal--in my ideal way (in the time of COVID-19). How disappointing that I didn't get to have the great experience others...