Eaton Custom Jewelers — Attraction in Plano

I would give this place 10 stars if I could they are so wonderful!!! Mostly have just cleaned my rings in the past never really even got to know David or the other two women that work with him... Well that is until Jared's tried to rob me and luckily I didn't let them and he saved the day!

Back when I was pregnant I was silly and never took my rings off. My finger swelled basically in a day and I, being pregnant freaked out bc I couldn't get them off. Well freaking or didn't help. Eaton's was closed so I went up to the nearest jewelry store to ask them about my ring. The salesman said "oh we would just cut it off... It wouldn't be a big deal," in a panic and without speaking with a jeweler... He cut it off. He cut it in 2 places which I thought was odd.. But just relieved it was off my finger. Months later after having baby and my fingers were back to normal I went to Jared's to have them fixed. Well the told me it needed more platinum (the section the man cut out) and would cost $450. I'm sorry but $450 is a big deal to most people rich or poor... You don't just tell someone "its not a big deal" and expect/assume that amount of money is "not a big deal." To be honest it isn't to me if its within reason but I think they cut my ring that way to make money in the long run. I went to Eaton's and David charged me less than ½ and returned my ring back to its original perfect self! I can't say enough about how grateful I am... And then tonight I received a hand written thank you card from him personally! What kind of business still does that?! They are wonderful!!...

We’d give them 6 stars if we could! They resized my fiancée’s engagement ring AND her future wedding band SAME DAY!

I just proposed but was off on the size, and I wanted to take it somewhere I knew it’d be done right. After researching, everyone online said this was the place to go in North Dallas—and they were right! From the moment we walked in, they were super welcoming and could see how excited my fiancée was to wear her ring. They didn’t want to make her wait and marked it ASAP. David, the owner, resized it SAME DAY! The fit is now perfect (7 to 5.25), and the price was super reasonable!

Hearing David’s story was awesome too! He’s been setting rings since he was 11 and talked about how he used to contract for mall stores, where sales associates would promise anything to make a sale—even if it hurt the ring. That inspired him to open his own shop to really focus on taking care of the metal and stones and work directly with customers. You can tell they truly care about people’s rings and making their customers happy!

We’ll absolutely be coming back here...

I highly recommend Eaton Custom Jewelers! I felt like family going into the store. Every piece of jewelry they make is artwork at its finest! The quality and craftsmanship is far superior to anything you will find at one of those box stores. You can tell they take pride in everything they make.

I had a custom engagement ring made by David Eaton and it is AMAZING! David, Carol and Denise listened to what I wanted and and crafted the perfect ring! They put in the extra effort to find the perfect center stone for the ring. It is absolutely gorgeous. David's work is second to none he is truly a gifted jeweler. The quality and attention to detail is far superior than anything you will find at another store.

They were also able to craft the ring in the time frame they said they could. Everything worked out perfect and the ring was even more beautiful than I imagined it would be.

Do not waste your time going to another place. If you want a truly beautiful ring that is crafted with care go to Eaton Custom...