Port Townsend is the stopping off point for everyone wanting to cross the Strait of Juan de Fuca, it also boasts one of the few boatyards that allow boat owners to work on their own boats. Boat Haven is the marina tied to the boat yard. Most slips are nice and entrance through the cut is deep in the channel, but angles up sharply, we've had trouble with ignorant 2' draft boats hogging the channel while forcing sailboats to ground. Boat Haven is run by some really great people , the office crew is friendly, the ground crew is helpful, the boat yard businesses are excellent, and everyone is on a first name basis at the Marine Cafe where Jen cooks up delicious muffins in the morning and offers cost effective meals throughout the day. Now, for the issues. Yes, the staff is great but this is a city run shop where policies are dictated by bureaucrats, possibly boat loathing bureaucrats who would much rather see the boat yard replaced with condominiums. There are no reservations taken, even if you are traveling hundreds of miles to the yard to have work done. They say they will give you preference, but no guarantees, this is extremely stressful as the anchoring really isn't great, especially with southern winds. Next the bathrooms are just a tad above public, luckily there are some honeypots nearby that on occasion are cleaner. There are three showers in each, which cost money, and which usually one is broken - something you don't find out until buck naked and ready to get wet, a real annoyance. Bathrooms are locked by key card, but many a time I have walked in on homeless washing themselves in the sink. Lastly, Boat Haven is expensive! About $80 a night for a 40-footer, and if you dare to get hauled out, expect a $1100 a month bill for that same 40-footer sitting in a packing lot with ZERO access to water. Currently, we are in San Francisco Bay sitting in a beautiful marina $40 a night which includes spa-like restrooms and showers with no additional cost. Boat Haven could do so much better, but maybe the people that make the policies don't care. But, at the very least, clean those bathrooms at least twice a day, they truly need it.