Splash Summit Waterpark — Attraction in Provo

I love water parks I’ve been to this one, Cowabunga Bay in Draper, Great Wolf Lodge Colorado Springs, the now defunct Seven Peaks Salt Lake, and Roaring Springs in Boise Idaho and and this is one of them in the state of Utah I say is solid for what it is. I give it 4 stars instead of 5 stars because there’s things as a person from Utah I would love to see this park improve on.

I first visited the park in 2016 when it was Seven Peaks Provo and thought it was easily better than Seven Peaks Salt Lake because it was way better maintained. After my visit on 6/19/24 I want to go into depth on the good and the bad. I arrived after opening it took a little bit to get in. Something I always expect when going to waterparks or amusement parks

The thing I don’t like and have always been puzzled by is the Tube Rentals. To me it doesn’t make sense on charging $25 for admission and then $6 for a tube. If Splash Summit were hungry for money why not just add the tube rental price to the ticket price and make guests pay both to get in and get rid of the tube rentals and call it a day? It’s just a complicated thing that doesn’t need to exist put the tube rentals on the admission price it’s just an add on that doesn’t need to exist. I’m fine paying for parking and a locker separately I don’t have a problem with that. Seven Peaks in Salt Lake did this too and they’re still under new ownership doing this.

And the Tube Rules and System could use improve after enforcing a rule that no tubes are allowed to go to the seating or grass area. I think what they could do to help with the convince of the tube slides is to have different colors of tubes for certain slides and have a queue line to get a tube for that slide. Roaring Springs uses this system. I like that system and think this park should use it too so everything runs smoothly. Have it work like this Green Tubes for Cave In only, Purple Tubes for Mudding Gorge only, Blue Tubes for Vortex only, Yellow Tubes for Boomerang only, and Pink Tubes for Shotgun Falls only.

These two rules on these slides confuse me the most 1. A single rider can’t ride Shotgun Falls because double tubes only. The Great Wolf Lodge allowed you to ride in a double tube even if there’s only one person. I don’t know how it would cause a problem in my opinion. 2. Heavier person in front lighter person in back. Water parks I’ve been to out of Utah do the complete opposite. Vortex does have the option to ride lighter person in front heavier person in back or heavier person in front lighter person in back. I would like to know the reason behind those two rules especially for number 2.

Now onto the positives. The slides here are really good and are some of the best in the whole state of Utah. Sky Breaker was closed when I last visited. I went on that one once in 2016 it’s a lot of fun. Jagged Edge, Free Fall, and Sky Breaker are the tallest and fastest slides in the park and really pack a punch in intensity. Cave In is a lot of fun full of twists and turns in the dark. I rode Shotgun Falls in 2016 it was fun doing fast drop in the dark. Boomerang is also good, try going down the first drop backwards if you can it feels weird and insane at the same time. Vortex is also good. Splash Summit has a solid water slide lineup. I prefer the lineup here over the other waterparks in the state. As for quality it’s a different story.

Food is ok. I had a Western BBQ Burger it was ok the fries were a little bit salty for my liking but it’s was a decent lunch. They have a San Diablo’s Churros here they’re really good churros and well worth the price.

After doing this long review I really like this waterpark. The slides are great. I recommend checking it out. If they can do their Tube System like the other waterparks I’ve been to it...

A Series of Avoidable Frustrations Overall: Splash Summit seems more focused on squeezing money out of visitors than delivering a well-run experience. Many of their policies it feel unreasonable and frankly exploitative, coming across not as necessities, but as transparent money grabs. Combined with poor maintenance, confusing lines, and inconsistent staff behavior, the visit felt more stressful than enjoyable. With better planning, training, and guest-first thinking, this could be a great destination—but in its current state, we won’t be returning.

Paid Parking in a Big Outdoor Lot (Badometer rating: 2/5) Charging for parking in an open lot with no public transit options felt like a bad start. The existence of the lot is clearly to accommodate guests, so adding a parking fee—not out of necessity, but for profit—sets the tone for a day filled with frustrating policies.

Mud Holes Throughout the Park (Badometer rating: 1/5) The walk from the lot and many areas inside the park were full of mud holes—some deep enough to soak your shoe. For a water park, basic grounds maintenance should be expected.

Bag Checks & No Outside Food (Badometer rating: 4/5) We were subjected to intrusive bag checks by teenagers looking for "weapons" and "food." This is the first all-day family attraction I’ve visited that prohibits outside food. For families with small kids or dietary/medical needs, this policy is unacceptable. The clear direction is to buy overpriced, nutritionally poor options like pizza, ice cream, and pretzels. Families should be allowed to bring appropriate, sustaining food.

Leaking Slides & Water Waste (Badometer rating: 3/5) Leaks were visible throughout the park, with water pouring from nearly every slide and pipe. Utah is a desert, and the amount of apparent waste—likely thousands of gallons daily—is both environmentally irresponsible and a sign of poor maintenance.

Extra Charge for Tubes (Badometer rating: 2/5) Several slides require tubes, but instead of including them with admission, guests must purchase a separate wristband to use them. If the equipment is mandatory, access should be included—this upsell feels exploitative.

Chaotic Slide Tower Lines (Badometer rating: 3/5) Eight slides share a single tower, with all lines merging into one staircase. There’s no signage or guidance, and tube-required and single-rider slides are mixed together. It’s confusing and inefficient, suggesting poor design and a lack of forethought.

Lifeguard Behavior (Badometer rating: 4/5) Most lifeguards were professional, but one yelled harshly at our family over unclear instructions. When I respectfully asked her to adjust her tone around children, she became defensive. Safety enforcement doesn’t require rudeness—especially in a family-friendly environment.

Unmanaged Mat/Tube System (Badometer rating: 2/5) For slides requiring mats or tubes, guests must wait at the bottom to collect one from another rider. But there’s no staff oversight, and many guests simply kept their equipment and went back up, skipping the line. A simple attendant or handoff system would fix this, but as it stands, it rewards selfishness and creates unnecessary tension.

Unclear Tube Wristband Info (Badometer rating: 2/5) The website doesn’t clearly explain which attractions require a tube wristband. Some tubes, like those for the lazy river, seem free, but it’s not clear if a wristband is needed. Our friends bought wristbands unnecessarily, even though they didn’t plan to ride any slides that actually needed them. Clearer online guidance would prevent confusion and...

I am sorry to say I cannot recommend this place, sadly! We came here years ago and had a wonderful time with our kids, so we decided to drive hours out of our way on a cross country road trip to spend the day with our family (5 of us in an RV). Upon our arrival at 10 AM we discovered we would be charged, not the normal 10 dollar fee to park, but 20 dollars since we were in a small RV (24 feet). Okay, no problem! We were going to be here the whole day. Then we stood in line for 45 minutes in the hot sun to get in because they did not have enough staff at the entrance. Once we paid 125 dollar entrance fee (for a family of 5) we learned that the park would be closing early at 3:30 pm due to a private function. Well okay, at least we’d get to slide for 4 hours. We noticed some people had pink wrist bands, so we asked the teenager at the entrance if we would need those and he told us to ask someone inside. Once inside we asked another employee about the bands and she couldn’t give us an answer, so she directed us to another kiosk, where we leaned we would need to pay another 30 dollars to use the tubes that are required for many of the rides. So now we needed to stand in another line to pay for those (the young man at the entrance could have just sold us the arm bands himself when we inquired about them), but oh well, we were ready to slide! We managed to get a couple of runs down the slide before it got so unbelievably busy the lines became unbearable, 30 minutes of standing in the hot sun, so we gave up and went over to the “Lazy River”, but this too was packed with bodies. By now it was almost 1, so we moved to the snack bar, where again the wait was 30 minutes to put an order in for french fries, but once we got up to the counter we discovered the boys were goofing off inside the snack bar and not taking orders efficiently, which was why the line was so long! The french fries (18 dollars for 3 orders) were delicious though! After eating we tried to do a 3rd run on the slides. This time the wait was even longer due to an empty tube getting stuck and backing up the line. After this ride we gave up and wandered around the park looking for a shorter line, but even the normally quick “Avalanche” wasn’t doable because there were no blue mats available (people were not returning them, but leaving them dispersed and the staff was not monitoring this). We finally gave up trying to ride or swim, and went to the main office at 2:30 to make a complaint and request a partial refund after spending 190 dollars for 4 rides, on an extremely crowded, shortened day! Of course we were told they don’t give any sort of refund, and that we should have checked the website to realize we would be paying full price for a shorted day. But guess what, Google Maps (which we used to locate the park) directs the user to , “Seven Peaks” website where the calendar is located that does not show anything scheduled on this day, and it stated they would be open until 8 PM. We explained that to the manager in the hopes they could, or would want to do something to help guest’s avoid confusion in the future, but the staff just shrugged their shoulders and said, “Sorry”! Spend your hard-earned dollars somewhere else!… …they don’t even have showers to rinse off the chlorinated water (which is provided at every park we have...