Called ahead and asked if they accepted antique bedframes and dresser. The man said yes. I inquired about when donation times were and then said thank you im on my way. I get there and a lady looked at the furniture and said they would only take the dresser. I explained that i called before coming and was told it would be accepted. She told me to take the bed to Deseret Industries stating they take all furniture (which was a lie). She mentioned the furniture needed to be refinished and i said I refinished it and it was a matching set. She stormed off, commanded the other worker girl to follow her and she shut the gate doors on me. I was rude, nor did i raise my voice or argue with this women. Her attitude was unprofessional. She also needed to...
Read moreTerrible experience. The manager & the workers are not on the same page on policies. I had put something on hold, I was told I had one business day to come back & get it. The reason I put it on hold is because that day I drove my car, but the next day had access to a truck. Go in the next day, just to be told it was sold the day before the SAME day it was put on hold. So, apparently the holds are only for when you’re in the store. This has never been the case when shopping at the Auburn store. And would have been really next if it was clearly stated or stated somewhere. Please educate the staff better. And the managers...
Read moreI bought a couch there that didn't fit into my house and they gave me store credit for it but I brought it back the very same day and then I went back later and got another couch from them and was able to use my store credit that's not a normal practice for them and we made sure to bring a tape measure however they provide tape measures and we just didn't think to measure how wide your door was we just assumed it would fit our big mistake but everybody seemed super friendly they had a large selection of stuff at very reasonable prices I'll definitely go there again when the need arises great...
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