Crunch Fitness - Reno — Attraction in Reno

There were many a hiccup with the opening of Crunch so I waited a bit to write this review, as I wanted it to be fair. The facility is brand spanking new and chockfull of machines, weights, punching bags, etc. Unfortunately one of the first noticeable things is the smell of new equipment (almost like tires), but of course, that will fade. There is more than ample equipment and most of the machines have some sort of instruction. Which is great for me, since I am sort of clueless with all of this stuff. The treadmills even have fans built into them, wow, I didn't know that was a thing.

I specifically joined for the classes. I have taken 5 at this point, one of them spin and the others were in the workout room (not HIT ZONE). I was impressed with the spin bikes, not necessarily the class. I found the instructor to be more "inspirational" than instructive. The Absolution class was fun and the instructor was great at breaking down the exercises. I will say that the 30-minute classes feel more like a warm-up and not a full workout. Although, I have seen 45-minute classes on the schedule. Because the intensity isn't as high as I am used to I was able to do a bunch of classes back to back and that was fun. I really like that the weights are color-coded too!

My FAVORITE thing though isn't any of the workouts or equipment, it's the Hydro Massage table. It's included in the Peak membership and it is a god-send! Ten minutes on that table and I am ready to face the world! 100% worth the price of admission.

The staff is friendly, I guess. You're screwed if you need any help beyond basic instruction. If you have an issue with the website or the app you are pretty much on your own. You can try e-mailing them but getting a response is hit or miss.

The locker rooms are ample, and they have showers which are hard to find at Reno gyms. All in all this place is totally...

Watch your money. This gym stole over $250 from me for over a year. I have been trying to contact the manager for a year, and she never picks up. I canceled in December of 2021 because I was leaving Reno to fly to Chicago and start my trucking career. They never processed the cancelation and told me I had to come in the gym in person to cancel (again). I think they took advantage of me because I was an OTR TRUCK DRIVER. They later changed what they told me and said, "You had to send us an email to cancel," which I had already done. When I showed up in person, I had sent emails 6 months prior, and the manager's excuse was that she was too busy to see them. ABC Crunch Fitness even admitted that this was wrong and was trying to get my money back but were unsuccessful because they couldn't reach the manager either. They couldn't do anything because this gym in Reno has the final say with my money. This gym would be the one who would refund me my money. As a matter of fact, when I showed up and talked to the manager, she told me to give them even more money to cancel my membership. I've been to gyms all over the United States being a truck driver, and I never had issues like this. I was shocked and never expected this to ever happen to me, I was with them for 6 months with no problem until the cancelation. Crunch Fitness Reno really scammed me, and it made me look at this gym like it's the most desperate for money spineless coward who scams people of their money when they want to cancel. Thankfully, I'm not in desperate need of money and can live without this gym it's just disappointing that this gym would...

I don't know what happened with this gym. But I guess they really got cheap because they don't even put out wipes anymore. They want you to go over to a paper towel. Dispenser, but you can see your hand through the paper towel. So cheap. Then they have a bottle of spray. Don't know what's in the spray. You have to get at least three or four of these paper towels.The spray goes all over your hands and your arms. Did we not go through COVID? This is a gym people sweat. They have cuts on their hands and there's a lot of bacteria sitting around on these machines. I'm in my 60s. I didn't dream when I joined this gym. That they would go so cheap that they couldn't even afford wipes. Unbelievable. I watch people not even bother to walk all the way across the room. To spray a bottle of liquid, I'll find it. Cheap paper towels.Oh no, so now no one's wiping anything down. I'll go to the gym over by the mall. I live in Reno. Machines are broke down. No wipes, and there's 6 people standing at the front desk. I ask him for a bottle a spray. Since they didn't have wipes at the time because they went so cheap, and the guy says, well, why don't you just look around and find one. I go up to the manager and I ask him for it extra bottle so I can set it on the other side of the gym. You know what he said?Look around and find one. I don't think this gym cares about people's health, they just gotta go cheap to save him a dime. I guess when it's a write off for a gym to have sanitation wipes really so I want to find a way so I can get cancel my membership as quick...