Hair Saloon — Attraction in Richmond Heights

Normally I go to Great Clips, but this time decided to give Hair Saloon a try. I will rate them on three aspects. I will also compare them with Great Clips across the Street :

1. Final Haircut (3/5): my haircut looked fine at the end. I have had better cuts and worse ones. The end results was on par with 'Great clips'. I have given them 3/5 in the past so this place gets the same.
2. Haircut experience (0/5): It was painful, literally. The hairstylist didn't seem to know that a comb is to be used gently. For 20 minutes it felt like I was getting my scalp scraped with a rake. I told her, she changed the comb but obviously the issue was not the comb. At the end my skin felt sore and raw. Also, as a matter of principle, hairstylists should not have long nails. If they do, then they should learn how to style hair without scratching. Mine scratched my head at least three times when shampooing. Right now, I am concerned that I might get some kind of infection. At Great Clips the experience is 3.5/5; it has never been painful.
3. Overall ambience/environment (4/5): Haircut started on time, staff was friendly, coffee was a nice touch. Great clips gets 3/5.

Hair Saloon: 7/15, Great Clips: 9.5/15 Hair Saloon cost:$35(with tip); Great clips cost:($21 with tip)

So, why did I leave a tip? The stylist tried very hard to do her best. She just didn't have enough experience or training, I think. It was probably just my bad luck.

Conclusion: I think I will go to Great Clips in the future, as it is better value for money and it has never...

Showed up for my appointment and they said they could no longer fit me in and I’d have to schedule another appointment because it would mess up their ScHeDuLe, even though I’ve spent 20+ minutes waiting to get my haircut before. So they’ll make you wait 20+ but won’t wait even 5 minutes for you. I was late by that 5 minutes since they don’t know how to correctly put their address on google so it sends you to another parking lot and you have to spend 5+ mins looking for the place and they even admitted they’ve known their address on google is wack, so then i sat down and they had me waiting a few more minutes. After which at 8 minutes past my appointment time I’m told that since I’m 10 minutes past my appointment time that i can’t be fit in (it’s 4:08, appointment was 4:00) i look at my watch to see it’s barely 8 minutes past, so i point out why do you say its 10 mins past when its 4:08, poor lady looked like she might have a disability so i didn’t go off on her and just calmly left, waste of time, figure it out, I’ll be sure to...

The staff are wonderful towards the men in my life, but the Executive Leadership would be wise to invest in safer and updated equipment for customers and staff

1. The barber chairs are out of date. If a man has trouble ambulating stairs , it is awkward and potentially dangerous to access their barber chairs. Heaven help the men who are stroke survivors.
2. The rugs are easily caught in canes and a trip/fall risk for men whose gait is a struggle and a foot gets caught, The rugs easily bunches up. Executive Leadership could do better by both their employees and customers by investing in chairs and rugs that accommodate seniors or individuals who cope with physical disabilities It is clear that staff care about their customers and do their best to accommodate but staff and customers need their Executive Leadership to...