Our experience in the store was amazing! They were super helpful. We came back twice and honestly felt bad because they were so attentive. We weren’t 100% sure if we were going to purchase. Ultimately the products met all our needs. It looks great, very wear resistant, great warranty and high quality.
When they arrived to deliver our furniture (2 chairs, a I’ve seat and a concrete fireplace), they did it in expert fashion and were very professional. We live on a very steep driveway, on top of that it was being delivered to the second floor. They already knew the scenario and were prepared (which is rare from our experience with other furniture deliveries).
We’ll be buying more from them in the near future when we do...
Read moreI had the pleasure of interacting with Kiera (Kiki) during my experience with Terra Outdoor Living, and I must say, I was thoroughly impressed with her customer service. From the moment that I reached out for assistance, Kiera demonstrated a level of professionalism, patience, and genuine care that exceeded my expectations. Her positive attitude and willingness to go above and beyond made my experience with my inquiry stress free. It’s rare to encounter such exceptional service, and I truly appreciate the effort and attention to help me. I will certainly be back thanks to this outstanding customer service and the quality of furniture that Terra Outdoor living has to offer. I highly...
Read moreEvery bit of the experience was wonderful! The store is beautiful, and the high-quality furniture is fantastic. We were given ample space to browse for what we may like while staff periodically checked in. Then when we were ready to talk more specifics the sales staff was super helpful in answering questions, generating layout ideas, all with a pleasant smile. The entire transaction was easy and pleasant, and we can’t wait to spend time outdoors on our beautiful...
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