Eddy's Bike Shop — Attraction in Rocky River

Ripoff... I came in to find out what size post I would need for my bike. When the guy told me he could order me one and the price I said no thanks (they're $10-$15 cheaper on Amazon of course). Then I asked what size it was and he hesitated to tell me, and instead said well I'll have to charge u the shop minimum to tell u. I said ok whats the shop minimum and he paused and thought and came up with $5. I said thats fine...he then proceeded to tell me a post size that doesn't exist for any bike 😒 so as if them being overpriced in their products wasn't bad enough, they got paid $5 to tell me a lie, and wasted my time and effort putting my bike into and out of my car. Highly do not recommend!! I went elsewhere and found out the actual size with knowledgeable employees.

In response to the owner: looks like your employee just pocketed $5! Even worse... furthering my point of why no one should go there. I didn't think there would be a charge, and I could tell by his response of stuttering and hesitation to come up with the shop minimum that it was a lie, but I paid it hoping to gain the knowledge I came in for but I left without that. He was a scam all together, charging me a fee that didn't exist, telling me a size that doesn't exist.. So I dealt with a lying unintelligent thief coming in to that store and I'll never set foot in it again. DO NOT...

Previously avid cyclist getting back into the game after a 30 year hiatus. This shop I found after going to 3 other shops where I found horrible attitudes. Amazing incompetent mechanics and really no help. When I found this shop I then have refurbished my 1993 MTB with parts from here, buying new supplies and new Park tools, renting a new road bike and then having some advanced maintenance done to a new carbon bike I bought. This place is great. No snobbery from the employees, prices are reasonable, Mechanic work that I have had done when I didn't know the job has been of excellent quality. I pass 2 other "high end" stores in Lakewood to get here. I pass another one on my way home from work to go to this Century Cycles location. The Century Cycles shop is my favorite. Krista, Matt and Josh have been great for me. Every time I come in there I feel like I belong and I don't want go anywhere else. I am ramping up for a great 2019 year of cycling and fitness as soon as that temp gets north of 40 degrees. This shop will be a large part of...

Beware. If you purchase a Giant bicycle with a lifetime frame warranty from Century Cycles, you are not getting that at all. Instead, you are getting a store with horrible customer service that will tell you that the customer is not right. You will be getting a product that could fail, and when it does they will not replace it even though there is a lifetime warranty. Instead they will act like they are spending their own money and fight you with reasons that have nothing to do with the actual product failing. So, if you use a bike to commute or even worse, actually ride it and not just have it sitting in your garage as a show piece, don’t go to Century Cycles. Century Cycles, the home of the fraudulent lifetime warranty. The worst part is they will follow up social media posts about the problem with smug and what they think is clever comments to defuse...