Kaleidosmok — Attraction in Rolla

Update: much better customer service, big mouth loser employee gone. This store has great prices and has won my bussiness back. *I don't leave bad reviews but the employee I encountered today has cost this shop my business as well as friends and family. I see good reviews from 4 mo ago so I'm wondering if he's a new employee. Let's be specific about who this is so that the good employee is not repremanded. Long wavy hair with glasses and an attitude. After buying a discounted bottle and filling 1 tank w new coil, it was apparent the juice was tainted badly. I returned to the store a day later to buy a different bottle. I mentioned that brand and expressed how tainted the juice was. I didn't want a refund or exchange, just passing on info. I was told by good employee, they didn't know the history of this juice bc it came from a different store and was put on sale to move. After purchasing my new bottle otw out of the store, bad employee told me they just checked all the juices in house and none were expired. No exp on my bottle. Then continued to tell me my 3 yrs of vaping was nothing to how long he's Vaped.. after some more rude comments and calling me a liar I left. I've Vaped over 250 diff brands, flavors and nic levels I know when there's something wrong w a product. I wasn't asking for a refund, just sharing feedback w the store. After such an insulting slap in the face, after I returned to purchase an additional bottle I will never return. I spend $200-250 a month vaping. Times that by 4 bc my ppl aren't returning either, and that's the annual money this stores lost for life. Is an employee worth a hit like that to a...

Disappointed first visit the gentlemen cashing meoutvput me in the register as that I was paying less when I actually paid paid more shorted me $10 so that was OK and I was accepting that it’s just an honest mistake he gave me my $10 back went back in there to buy a product today and while standing there I did not bring my glasses and could not see the seven Escobar different flavors that they had so I asked him to read me off what flavors he had but he hesitated and said the flavors are located below and I said yes but I’m unable to read the fine print so he commented next time bring my glasses I said well sir aren’t u here to help people then when I was paying him I had cash laid on the cabinet wasn’t quite ready to give him my full money and he remarked that I need to pick the money up that I need to put it in his hand and I said well sir you’re here to help people I’m sorry that I asked you to help me read off the different flavors that you have and so then I asked what his name is and with him smirking he says some name that’s not his so then the other gentlemen says not our fault you can’t read poor customer service5/62022 115 pm so very disappointed won’t be back I mean customer service is helping people and accommodating them even if you forget your glasses !!! Wow 🤩 I recommend vapor...

I went there to work buy a disposable device, wasn’t told to check it to see if it worked before pulling out of my parking spot, I got a mango hit bar, when I opened it it smelled very strong, like something electronic was messed up in it, I tried using it, not only did it not work it tasted even worse than it smelled. Therefore, I called back and spoke with Jen to see if I could exchange it for a new one as I had just bought it, she said since I had pulled out of the parking lot, (I wasn’t completely out of the parking lot) they would do nothing about it. She didn’t offer me a phone number to call, didn’t say sorry, basically I had just lost my money. I tried to give kaleidosmok a chance, but I will not be going back there. I don’t normally leave bad reviews, but when the employee doesn’t tell me to check it before pulling out of my parking spot just in case it didn’t work so maybe I could of exchanged it, I am because I lost money and have a product that doesn’t work, all this could of been easily prevented if she would have told me to check it before moving...