Blatant Racial and Income Discrimination — Strongly Advise Against Visiting!
We visited this museum over the weekend as a family — my wife, our 3-year-old son, and I — hoping for an enjoyable and educational experience. At first, things seemed promising. The front desk staff greeted us warmly and enthusiastically introduced the exhibits and suggested a route for our visit.
About ten minutes later, a guided presentation began — and so did the nightmare.
The first stop was a model train exhibit. Our son, like any excited three-year-old, was thrilled to see the miniature trains and lightly touched the edge of the display. He didn’t cause any damage — just a brief touch out of excitement. Yet, a middle-aged Hispanic female staff member (approximately 50 years old, very short in stature, and rather heavyset) immediately began shouting at him, warning him not to touch it.
My wife quickly pulled our son back, clearly startled and frightened by the sudden aggression. But the employee didn’t stop there. In front of all the other visitors, she continued scolding him, saying, “This display is worth $50,000! If it gets damaged, it will be a huge problem!”
I could no longer stay silent. I calmly but firmly told her: “If he had actually caused any damage, we would absolutely take responsibility. But he didn’t, and his mother already pulled him away. Why do you keep repeating ‘$50,000’ to a three-year-old child? What are you trying to imply?” Her response: “I just want to make things clear.”
To me, it was very clear — she assumed we couldn't afford to pay for any potential damage, simply based on how we looked. She judged us by our race and assumed we were poor. Ironically, the car we drove here in costs more than two of those displays combined. But in her eyes, people of color must automatically be “low-income.” That’s what she saw when she looked at us.
The museum itself is also poorly managed. If items truly must not be touched, there should be clear signage indicating so. This place is entirely open-access, with numerous vintage items scattered around — it’s impossible to know which ones are interactive and which ones aren’t unless you’re explicitly told.
During the guided session, the same staff member completely ignored all families of color — despite being a person of color herself. She provided exclusive, extended explanations only to a white family, answering every one of their questions at length. The rest of us — Asian and Black families — were treated like we didn’t exist. At one point, she spent 20 minutes explaining the function of a signal switch to them, never even glancing at the rest of us.
We left the museum immediately after that. The discriminatory attitude of the guide and the overall toxic atmosphere completely ruined what should have been a fun family outing. In this small border-town museum, we witnessed a truly disturbing display of racial and...
Read moreWe had a fantastic visit to the Rosenberg Railroad Museum and can’t recommend it highly enough! From the moment we arrived, the staff made us feel welcome with their friendliness and impressive knowledge of railroad history. The guided tour was a highlight—our docent was enthusiastic and tailored the experience to our group, answering every question and sharing fascinating stories about the local railroads and the significance of Tower 17, the MoPAC Caboose, and the beautifully restored 1879 Quebec business car. The museum is a treasure trove for train lovers of all ages. Our kids were enthralled by the interactive model train layouts, both indoors and in the G scale garden railroad, and the playroom full of train toys kept them entertained for ages. We also enjoyed watching real trains pass by from the observation deck, which added an extra thrill to our visit. The outdoor exhibits, including the caboose and the historic rail yard tower, were a big hit, and we appreciated the picnic area for a relaxing lunch break. What sets this museum apart is the passion of the volunteers and staff—they truly go above and beyond to make the experience educational and fun for everyone. The museum is well-maintained, and the all-day admission allowed us to explore at our own pace and even step out for lunch in downtown Rosenberg before returning for more train fun. Whether you’re a railroad enthusiast, a family with young children, or just looking for an engaging and affordable outing, the Rosenberg Railroad Museum is a must-visit. We left with new knowledge, great memories, and a newfound appreciation for the role of trains in Texas...
Read moreIt was ok, the museum is a TOUR ONLY museum. Something I wish they mentioned before we paid. The model train set up was cool but they only ran it at the beginning of the tours for five minutes, so I had to listen to my son ask "what happens to train" As he is autistic and dose not understand it was hard on him. The exhibits we're only opened if you were with a tour, which was hard for me to look at during a tour because, when we go to other train museums my son and I go back and forth, his favorite part, then to a part I want to see and then back to his favorite part. Doing this keeps him from a meltdown and if you are a parent of a special needs kid you would understand my process. As we could not do that the meltdown happened because the model train did not run long so if a person just wanted to relax and watch the model train while they waited for the next tour. Honestly it was a waist of money, if you want to go to a train museum where you can leisurely walk around enjoying the exhibits go to temple train museum (which is much cheaper and I would say better and if you go on the first or third Saturday of the month you get free entry to the model train place.), the Galveston train museum (has a lot of train cars to tour) or the Hearne train museum (free entry and the couple who run it are great and know their stuff) they are really worth the drive. But if you like TOUR ONLY museum s...
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