Studio 360 — Attraction in Rowlett

I hate to write scathing reviews, but this one needed to be written. First of all, I scheduled a haircut and color consultation. The consultation was really short, Brenda hardly said 2 words or any advice, just "What were you thinking about?". Usually when i go for color consultations, the stylist has books to show me, styles that are "in" and different color shades suggestions. None of that was done with Brenda.

The haircut is when things were really shoddy. The whole haircutting process took less than 10 minutes long. I showed Brenda 3 pictures of shoulder length hairstyles. She hastily cut my hair, and before I know it, I now have a chin length bob. Around 3-4" shorter than I wanted. I could do with 1-2" shorter than I wanted, but the 3-4" is shocking to me. I now have a hairstyle I have NO idea how to live with. In addition to all this, she didn't even blowdry my hair, was just like "yep, you're done" after spraying some ineffective spray in my hair.

The whole experience is SO budget and cheaply done. Yes, it was only 25.00 for this haircut, but believe me, you will get a better haircut/salon experience AT WALMART! Brenda's whole demeanor is "couldn't care less" and I could definitely tell there was no joy in her work.

Will not be returning, will just have to somehow make my really short hair work until it...

Brenda is wonderful!! Full disclosure: I have been going to Cross and Co Salon for my curly cuts for a while now and while I am a loyal patron there, I simply don't need to spend that kind of money and time there plus trekking to Plano every time I just need a simple trim and re-shaping (which of course they'll do but they'll charge their full service prices and I just don't think that's worth it).

Brenda is MORE than capable of cutting curly hair and she'll cut it dry, the way curly hair really should be cut.

She even touched it up for me a couple days later after I freshly washed and styled my curls free of charge (because as all curly girls know there are always a few pesky stragglers that need adjusting after a cut, wash, and style).

I will probably still visit Cross and Co 1-2x a year for my "main" cut because I'm obsessed with my stylist there and her styling methods, but I will visit Brenda more often in between! She knows her stuff, is affordable, and is such a sweetheart. It was a lovely experience working with her. I'm SOOOO grateful she's only a hop, skip, and...

Went in with 80% of my hair already blonde, asked to bring it in higher in form of balayage and to add a shadow root with some low lights. I was charged $265 and the result is horrible my hair is broken and tearing. She cut two to three inches off because of the damage. I spoke to the stylist and owner about the result and was given two options: bring down the darkness more to cover the red and add lightener or go darker. I went in blonder than I came out and they want to bring in more darkness. No refund is being offered in any capacity. So upset and disappointed by the way he way they are choosing to handle this. This is not ok. Posted is my reference picture as well as the result. My roots were darkened to almost black and the blonde was not brought up, instead I was left...