I walked into Scott”s computer repair shop like a deer in headlights. I was deeply compromised and hacked on every device; most devices were rendered useless or dead Initially, I, was literally put out of business.
Also, I was being DDOSed on my routers (at multiple locations) by brute force attacks - the result was I had practically no bandwidth. The hired hackers could still see every keystroke and continue their acts of terror.
It was super scary and I was desperate. Scott stepped up and helped me in so many ways, but most impressively, without initially charging me at all.
I felt immediately like he could help stop the madness and so he did. He cloned compromised devices hard drives then remap it to MacBooks. In fact, he charged me nothing for ($300 per laptop and I was able to purchase 2 of them). I wasn’t even into Macs but because of their built in security. It was a must to be able stop malicious cookies, malware, etc that would open the doors to further hacking and MacBooks were most successful. Now, I just love MacBooks!
Scott went behind his router and security and somehow mitigated his own risk by reconfiguring devices. He would install the VPNs, firewalls, third party apps. He also did all updates to all my devices and would ensure a a clean factory reset.
Until Reliable Computer Systems, I could not get a device from being compromised, then rendered useless or even dead. Of course the police and forensics got involved with over 15 deeply compromised devices, but to no avail.
Somehow, Scott was even able to recover lost and deleted data that was invaluable. The malicious actors got to erase and rewrite data over my most prized laptop hard drives. Already I had to deal with all online and offline backups were destroyed. The hired cyber criminal’s job was to put me permanently out of business and to destroy all data for their client. This way, I could not sue the real entity behind the grizzly attacks. This miracle should of been impossible but not for Scott.
Scott is a computer repair and security savant.
Scott really enjoys what he does and it comes glaring through. Plus, he offers bargain basement prices in exchange for his goodwill, skill sets, talent, expertise, and bona fide results.
I learned so much and mostly healed from the trauma - in large part from Scott’s ability to stop the chaos. Forever grateful. I will leverage his abilities to help with any computer issues on every...
   Read moreMy DELL laptop had crashed through a 'routine' BIOS update on DELL.COM. I was really busy at the time moving, and couldn't resolve the problem quickly. Meanwhile, I switched to my MacBook 'temporarily' and a year later, I was getting to it. I decided to use a local computer repair shop and saw a number of excellent reviews of Scott McRoberts' Reliable Computer Systems, and called him. He was knowledgeable and direct. I dropped it off Thanksgiving week, and he had it running before Thanksgiving, but needed to update firmware, drivers and run virus scans. On Monday, Scott called me to say that it was ready. I picked it up and discussed the battery and the portable 45 WH charger, which was too light for the system (I did find my 65WH charger).Total cost was a pleasant surprise, especially with the hours he put into it. Scott was easy to work with, listened to my assessment of the problem, offered useful information in the process, had reasonabe rate, was fast in his work, and did what he said he was going to do....
   Read moreThe epitome of customer service and small business ownership. Not only was Scott clearly skilled in his craft, but he was transparent and fair throughout the entire process. I had accidentally broken a single key cap on my laptop and had ordered a replacement online. Unfortunately due to slight differences in measurement, Scott was unable to install the replacement key. He explained to me in detail the reason for the fit issue and had already pulled up a replacement keyboard for my exact model on Amazon and gave me the link. Once it arrives I have no doubt Scott will be able to knock out the repair quickly. Not to mention he demonstrated flexibility with my need for the laptop during working hours. Please visit Reliable Computer Systems for any of your...
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