9th & 9th Jewelers — Attraction in Salt Lake City

I worked with 9th and 9th for two months designing a ring for my future wife. They were very patient with me and let me make every change needed to get the perfect design of the ring. Joe was very helpful and always took the time to explain the fabrication process and answer all/many questions I had. Also they had the best prices in the salt lake area. When i first decided i wanted to design a ring i contacted every jeweler i could via e-mail. I received a quick response and the best price quote (which didn't have any hidden costs) Once i approved the design it was complete in 2 weeks as promised. When it came down to proposal time Joe was super great. Here's the second part of the story.

My fiance had been upset i had not gotten her a ring yet (she didn't know i was designing it) I told her that during the upcoming weekend her and i would go browse the local jewelers and i'd let her pick one out. I told Joe when we would be coming in and told him to act like he didn't know me to surprise her. He said he'd try and make sure I'd have the place to myself and when we got there he finished up with his current costumer and gave us his attention. Joe acted the part like he didn't know me, was helpful in letting us look at rings and he and i talked about his custom work while my fiance was looking at catalogs. I asked him to show me some of his work (he handed me the ring in a nice box saying "one of my clients just finished this piece") I proposed to my fiance on the spot, after her confusion and Joe confirming that i was the client who designed the ring she said yes. Joe made the design, fabrication, purchasing, and engagement a great experience. He spent the time showing all the work that had gone into the ring to my fiance and sized it for her...

I had acquired a loose diamond stone and platinum setting from sources on the internet. I went to several jewelers in the valley to have them re-set the stone. Most locations wanted to either sell me a different setting, said they didn't work with platinum, or charged outrageous fees to set the stone. For example, Shane Company wanted in excess of $3/hundredth carat weight to set the stone (which would have been almost $400)- they stated "we take a great deal of risk holding outside diamonds, and thus, must charge these fees to lower our risk for litigation". Joe at 9th and 9th, on the other hand, said he would do it for a fraction of the price ($80). He performed the work during a very busy time (week before Christmas), and offered for me to pick up the ring at his house if I couldn't get out of work prior to closing.

Joe takes a great deal of pride in his work, and is not in the business to rip people off. He was never pushy to sell me something different, but said if my fiance didn't like the setting, he could utilize the platinum for a new setting that she could design. He even said he would credit the work already done toward a new setting! He also offered to loan me a generic setting for my proposal for no cost.

Joe implicitly trusts his customers. After reading other reviews, it's obvious that his customers trust him equally in return. In this day and age, it's rare to see a "small fish" succeed in the wake of sharks. I sincerely hope that Joe stays afloat. I would strongly urge folks to support this small, local business with an owner who takes tremendous pride in his work and offers...

I was just a regular dude ready to propose, with absolutely no idea of what I was doing, let alone any knowledge about rings. I worried that I'd be fresh meat to any salesman I went to, and was not feeling like being bent over and taken advantage of. I did my homework and found a lot of positive feedback about Joe. Forcing my soon-to-be fiancee's best friend to come with me for moral support, I was relieved to walk in to the little shop with Joe sitting there, wearing his flip flops and listening to relaxing tunes. Over the course of several trips, Joe helped guide this oblivious guy through all his questions and concerns. He emailed me a bunch of helpful links in the beginning, helping me to understand what I should be looking for in a ring, such as clarity and color. I also got to learn about the qualities of different metals and their characteristics. I never felt like I was being led to spend more than my budget (which I did anyways as most of us do, but that part is self inflicted). Instead, he wanted to help me find the best value for my budget. He's great with communicating, as I could email or text him with little wait for responses. Best of all, he was just an all around cool dude. I enjoyed chatting with him about his adventures or my school pursuits every time i went in. I loved my experience here, and would recommend it...