Kevin's Computer Service — Attraction in San Clemente

My son and I had a bet; If he got straight A's in school, all year long, I would buy him a computer; Not a pre-built one..one that we could build together with all the components he really wanted if he put in the effort. I felt pretty safe that he would come up short but encouraged him just the same. Well..he got all A's and 1 B+. I wasn't gonna burn him on the deal so the buying spree began. He picked out some pricey things and one by one they all arrived until the complete set was stacked and ready for assembly. For the record; I am not a tech guy but I figured, "How hard could this build really be?" I can watch some Linus vids, read some instructions and be a pro. The build began..(4 hours later) I felt okay about the assembly..kind of. The moment of truth was at hand..I powered it up..pretty lights turned on and a message on the monitor pretty much said.."Nope" My son was heartbroken. I didn't know where to begin but decided to look up support options. I found the place that was super close, loaded up the sad machine and walked in. I met Anthony and felt pretty good about the situation. About 3-4 hours later I received a call from Alex who told be about the issues that were happening and how he not only resolved it but also fixed the fans which I managed to put in all kinds of wrong ways. Needless to say; The issue was fixed so fast that my son didn't have long to grieve. All of this happened because they know what they are doing and went above and beyond the call of duty. I will absolutely recommend them to anyone having any computer issues. These guys are pros! ...

My laptop was brazenly stolen in the lobby at the Hotel Arts in Barcelona this summer. Not everything was backed up in the Cloud. (Yes, I know...lesson learned.) Most importantly, baby through grade school photos of my son (pre-iPhone) were presumably lost. However, I was able to dig out an old PC that had a corrupted hard drive after being infected by a virus.

Well...I brought my old PC to Kevin's and these guys were able to successfully extract my photos. What a relief! 100% recovery in about 24 hours.

Everyone at Kevin's was courteous, helpful and not remotely condescending as some in the tech business can be. From my first inquiry by phone to drop off, call back, and pick up, it could not have gone better. Special shout-out to Anthony for his warm welcome and assurances. After servicing, I received an email from the owner checking in to see if I was satisfied.

The shop in San Clemente is bright, spacious, and well organized. I thought the amount charged was fair, especially when one considers overhead, technical expertise, etc. that goes into doing this type of work. I suppose I could have saved money by purchasing my own Seagate 2TB external drive, but when they offered to supply one, I decided to buy from them strictly as a matter of convenience. There was absolutely no pressure to purchase from them.

I highly recommend Kevin's and feel fortunate to...

A glass jar of vinegar shattered on my daughter's computer, frying her motherboard. She was devastated at the idea of losing hundreds of gaming hours among other things. These guys were great about 1) diagnosing/confirming the extent of the problem, 2) helping us find a used laptop that's even BETTER than what she had, and 3) transferring all her data and game files to the new computer. Some of her games (Minecraft) are notorious for being difficult to move from device to device, but Anthony meticulously went through to make she she had all her game files and that they were ready for use and in the places they need to be in order to be accessed seamlessly in the new laptop.

When she opened her new computer to see her old familiar desktop, and then launched into her games without missing a beat, our household was overjoyed.

Bonus perk, the new laptop has a spill tray feature to prevent liquid damage. Woot-de-woot!

The service was so great that I brought in my own laptop which had lost the ability to connect to wifi and they fixed that, too, after my IT dept AND the geek squad had given up and resorted me to using ethernet cables for the past year. And my fix was only $40!!

These guys are amazing.... would recommend to all. Great prices and...