Aqua Day Spa — Attraction in San Diego

The spa facility itself is nice enough, although it would be good to have hooks for towels. However, words cannot describe my experience of receiving a scrub and oil massage from ANNA. I have received massages from all over the world and I prefer a deep massage. What I experienced was a violent angry massage from a person who gave off the energy of rushing through it to just to get it done. I was left not only feeling like a piece of meat.. But a violated piece of meat, having my limbs thrown around without even a thought of being respectful caring or kind. I told her my elbow was injured and requested her to be gentle.. I don't think she understood English because she treated me like a soldier would treat a prisoner.. I know I should have left.. But I thought it can only get better. My facial was so obnoxious I started laughing and fully expected candid camera to reveal themselves.My facial experience can only be described as how a dirty sink must feel like when it it scrubbed clean.. Or how a 2 year old would give you a facial... Very fast very vigorous and possibly violated every rule in cosmetology school. As I lay there.. (Ok at this point I was at fault for not stopping the obvious lack of skill) So as I lay there I had visions of how victims that have been violated must feel... I am not talking about the fact that I was being scrubbed everywhere... But the callous disregard for me as a human being. In addition to sniffing and coughing on me.. Her stomach flesh was rubbing on my arms as she did her magic😱.. Chatting in the scrub room amongst the practitioners is not good etiquette .. But quite common unfortunately . At the end of the nightmare she told me to shower and then she proceeded to strip naked and shower at the table😱😱😱. I felt like I needed therapy after all that. On my way out I informed the young lady at the front desk and she did not seem to be concerned at all. There is a sign at the door that relates to Healing Touch... Of which I am a certified practitioner. It was a joke because what I experienced was not kind or respectful. In my opinion ANNA should not be allowed to touch another human being .. EVER! I was checking the spa out because my co workers and I were looking for a fun spa experience which would have brought in lots of business.. But I cannot subject anyone else to that treatment ... Hopefully it was only ANNA thatch was so bad.. But I cannot take the chance on all my...

I have NEVER in my life felt more violated than at Aqua Day Spa. My girlfriends invited me to an impromptu girls day at a local day spa and went here after raving reviews from a friend. The people at the front were pushy from the start and wanted us to hurry up and pay them. I wanted the 90 min scrub and oil treatment for 90 minutes which was $110 plus the Gold facial treatment which is another $20. They only charged me $110. I pointed out the error and asked if I could just pay the difference in cash as I had put the $110 on my card. They said yes and I handed the girl a $20 bill.

We go in the back and get ready for our treatments. While we are enjoying the amenities before our service they pull us out of the steam room and tell me that I owe them $20 that I never paid them the additional $20. I said I most certainly did. I was the one to point out their error and handed them a $20 bill. She proceeds to tell me that the man after me paid the $20 for his service, I never paid them. She said they counted all of their money and it was short the $20 AND reviewed their surveillance camera and I didn't pay them.

I demanded that they show me the footage. They DON'T KNOW HOW TO OPERATE IT SO CLEARLY THEY HAD NOT REVIEWED IT! After waiting 10 minutes for them to figure it out there it is! Me HANDING THE LADY A $20 BILL!!!!!!! Are you out of your minds?! Falsely accusing someone of basically stealing AND lying that you already reviewed tape and balanced your cash?!?! To make matters worse I wanted my money back and to put my clothes on. They kept TOUCHING ME and trying to apologize and get me to stay. THEY WOULDN'T LET ME GET DRESSED. I had to threaten to call the police and force my way pass them and lock myself in the bathroom to put my clothes back on.

I hope $20 was worth of of this to you!!! I have NEVER treated anyone with the lack of respect and decency like you guys did today. I will tell everyone I know about this horrible experience and report your business as well. That lady should be fired for being an unethical employee. She lied about everything! You're going to accuse someone of something you better have your facts lined up. So instead of relaxing I am more angry and tense than I've been in a long time and had a full blown panic attack after my personal space was...

I would come here for the jimjilbang and body scrub experience. This rating was purely for my 1 hour acupressure with coconut oil. They have you fill out a piece of paper to see which area you'd like to focus on and ignore. My lady was so rushed to get situated that she ended up touching the areas I clearly put I didn't want, having to explain it several times. She then proceeded to ask why I'm so tense - answering that I'm working too much lately. She had the audacity to ask if I make so much money?! I intentionally didn't respond and she asked AGAIN! Her: "Did you not hear me?" Me: "No. I did. But I didn't answer because that's never something you ask a client. That was crossing a hard boundary. She then said her son went to see a doctor for similar issues to get on acupuncture and exercise, recommending I do the same. I DIDN'T come here to be told I need to be active! Very inappropriate. I had a super long day and wanted to relax! What bothered me was they charge nearly double the amount and the majority of the time she massaged me WITH THE SHEET ON! I barely got an oil massage AND the facial part felt so rushed and sloppy when applying the wet towel. When I got turned over, I didn't even get massaged on my feet, calves or hands the way I usually do in other places. I told her that hands are OK from the beginning and never got that massaged. Lastly, she finished abruptly and didn't give me time to put on my robe / get my things. She was in the room the whole time and it felt invasive. I sorely lament having spent $110 for a massage here when SO many other places are top tier for $60. I truly thought paying more was going to override everything else but it ended up being very uncomfortable & invasive on various levels. I wish I would have chosen the scrub - this was absolutely not worth the...