Jacobs Medical Center at UC San Diego Health — Attraction in San Diego

Where do I begin. For starters, you must know, when you are going into their labor and delivery program, you WILL NOT SEE the same doctor/nurses or even medical staff. You will see a revolving door of them. Now, they were all kind and seemed to be on the same page with my "chart", but this was not the experience I expected or knew about until I will there. I stayed as my husband and I were hopeful of having our first baby at the Jacobs Medical Center's birthing center. The only reason I choose this hospital was because it has a birthing center, midwives and doulas in the hospital. I over looked the rotating doctors as I knew I would have a natural birth with a tub option etc. Fast forward later into the my pregnancy I do the glucose test and drank the toxic cocktail ( I learned of all the horrible chemicals in it after the fact). I had one high sugar reading on one of my blood draws. I was sent to take a diabetics class, which I did not make the first one because they moved the class to another room. When I arrived NO ONE in the hospital know where the class was moved. They didn't even know what I was talking about. I had to take the class several weeks later as they where booked up. This was, by the way, a big part of the nightmare I ended up in. I start tracking my blood sugar and watching my diet. Everything looks good. My anatomy scan at 32 weeks looks great and normal. At 32 weeks, my husband and I tour the hospital. We loved the facility and are excited to move forward. During the tour we find out, along with all other 12 moms, that in order to birth in the birthing center with a midwife we have to transfer care before 34 weeks. Perfect, I am on time. So I call the very next day to place my transfer. One week later, I get a call from one of the midwives, or maybe it was just an admin, telling me my transfer was denied because I have diabetes. I was shocked. I was never told I was diabetic, only being monitored to make sure I didn't become diabetic. Turns out my chart has me diagnosed with gestational diabetes. I find out all that means is I am being monitored, Im on a diet, I am poking my finger 4 times a day and taking sugar reading, all to keep me from becoming a diabetic case. I tell the lady who called, " I was unaware I was diabetic". She asks if I am on medication. I tell her no. She then says oh, I though you were. Let me let head midwife know and we will get back to you. At this point, I am nearing 34 weeks. The cut off for transferring care to a midwife. I start to get nervous but I am told internal transfers are easy even if I am at 34 weeks. I hear nothing for a week. I turn 35 weeks. At this point, I have called multiple times, trying to get an answer. I am sent to call center after call center, I am told I can not talk to anyone at any of the clinics directly. They ask who my doctor is, I do not have an answer because remember, I am being seen by a revolving door of doctors. I can't talk to any doc anyways. At this point I am a mess. I am so stressed, frustrated, a wreck. It was not just the fact that I was robed of the option to transfer at this point. It was the fact that I was put through a loophole of dead ends, people that could not help me. The inability to speak to anyone other than call center reps and administrators and an occasional midwife that said they could not help me because they did not make the decision. Yet, I was given their name and number by another person who couldn't help me but told me this person could. Now, I want out like yesterday. I can't stop crying. I feel awful. I am a total wreck scrambling for a solution. I do not trust this hospital or care system. I am now finding review of stories a lot like mine and some that are even worse. I am disappointed, overwhelmed, depressed, and desperate. I am looking to transfer out asap. All because they are a big hospital system and " things get lost in the process" and "communication can be a challenge in big hospitals. This could have all been avoided if I could have spoken to someone directly instead of being...

Today I had a horrible experience at UCSD hospital. I came in for for a specific complaint and my chief complaint as documented by Triage nurse with something I did not expressed just based off a single symptom. During my visit with swollen lower extremities and evident symptoms I wasn't a big deal although I was placed in a broken reclining chair. After a few hours of begging a pleading for an evaluation I a greeted by a Dr. Franklin who expressed great bedside manners. During my visit, I walked to the bathroom. I slipped and fell and sprained my ankle on some cleaning solution that wasn’t visible. 20 minutes later another make patient fell in the area I fell as well. Crazy right? They refused to give me the incident report. They also refused to give me documentation, showing the diagnosis of a sprained ankle that was wrapped and placed in a brace, a I asked return to work note and received “ankle pain”pain instead. Carrie, RN, told me that I would be able to find the information regarding the fall on my chart. I created an account logged in the course it was not there. Integrity and humanity is very Important when you're trusted provide truthful professional medical advice to someone who trust you when they're sick, or in need of medical care. A hour or so later I was seen by another provider Paulyne Bora Lee. I expressed to the provider I was uncomfortable, still in misery upon expressing my concerns, she still discharged. This doctor expressed of the symptoms can continue to give her a call or to come back in. Within hours after being discharged I’ll call back to confirm that the symptoms I’ve gotten worse. She expressed that I was medically cleared. I told her I understand respectfully however, you told me that if I continue to give you a call or come back in this provider hung up on me, very unprofessional to say the least, during this visit, I had an accident occur and took a fall in the hallway that resulted in me spraining my ankle. I asked for a document showing what happened and she kept communicating with me through multiple employees, including an RN named Carrie express that she didn’t know it was in the lobby and she will bring it to me. Instead, she sent multiple transporters to relay messages when she finally did come out she told me that the notes would be uploaded on my chart I log into my chart they were not there , this has been one of the worst experiences that I’ve had and I don’t know how long bedtime manners are very important integrity when charting is very important and so is maintaining a professional demeanor when people touch with myself, but I don’t mean to be even better than her I didn’t think and I depending on you do use your best medical advice to help the fact of this doctor and got in my face very aggressive as kind as I was as respectful as I once was mine blown. Which resulted in me having to come back to the ER and check in to be seen by another provider. I would like to add that they staff and nurses were great. My concern is the RN Carrie charting she administered a medication I did not take & I had to literally point it out for her to correct it. The Doctor hung up in my face and God knows I was very kind while expressing exactly what she asked me to do which is come back or call if issues persist. I couldn’t believe Dr. Lee hung up on me with no remorse or not even a goodbye which led to me having to return and go through the entire...

Where do I begin? I thought this hospital was the absolute BEST and was on Methadone and believed they specialized in it! I went here out of the best interests of my baby twice, even after they had my first taken by CPS and smiled in my face like they were on my side! I didn’t see through it the first time when my first baby was taken by CPS upon being at this place! Second time, I didn’t let them test my baby or I! They called CPS, lied to my husband and I about everything, put my baby in the NICU while waiting for CPS to take him, my CPS worker said she wasn’t taking my baby, and the hospital TURNED MY CPS WORKER IN! If you are on methadone or have ever struggled with substance abuse issues, GO SOMEWHERE ELSE! These people are such LIARS! CPS did an investigation of me and closed the case, I never lost my babies the second round, and I’ve been clean since before they tried so hard to remove my children! Don’t risk it! So many of my friends have fallen for this hospital’s scheme for specializing in methadone and wanting to do what’s BEST FOR THEIR BABIES! Don’t do it! This place is a CPS TRAP! They must be running an adoption agency on the side, with how determined they are to rip babies from their parents! I wouldn’t recommend this place to ANYONE, but if you want your baby to remain with you, go somewhere else, I’ve NEVER seen SO MANY DOCTORS WHO TOLD LIES SO OBVIOUSLY AND FREQUENTLY THAT DIDN’T MAKE SENSE! These people fabricated illnesses for my baby, so they could have a REASON to hold him in the NICU, waiting and hoping for CPS to take him, billing my insurance for the FALSE ILLNESSES that one of the doctors had already told me my baby could go home with a jaundice blanket they could give me, he didn’t need to be in the NICU, but then when my CPS worker explained they’re not taking him, they called CPS and made a COMPLAINT AGAINST HER, while still waiting for my son to be taken, and guess what, after holding him a week over jaundice, they released him to me with NO BLANKET, it was so bad they held him in the NICU over it and released him and it wasn’t a concern anymore! The only concern they had was for my baby to be taken! I fell for this hospital TWICE! The second time, they were pissed because they didn’t get lucky! GO ELSEWHERE! They are HUGE LIARS, too! No matter what your situation may be, even if you don’t have a history of substance abuse issues, WHO CAN TRUST A DOCTOR WHO LIES FOR ANY REASON WHEN YOUR HEALTH IS IN THEIR HANDS?!?!?!? HORRIFIC EXPERIENCE! What was SUPPOSED to be one of the most perfect and joyous days of my life, when I get to meet my baby, this hospital turned it into one of the most stressful, saddest, worrisome experiences I’ve ever had in my life. The first time they did this was when I was there and they had my other baby ripped away by a nasty CPS worker! There’s no reason that family couldn’t take the baby, my family was there, with no record or substance abuse issues of any kind, EVER! No they want my daughter to go be violated in a foster home instead! Sad! Fooled me once, they were good, too, good enough for me to go back, but the second time, they weren’t so slick. I WOULDN’T RISK IT, THEY’LL CALL CPS FOR ANY REASON! ANY REASON! GOOD LUCK AND CHOOSE A DIFFERENT HOSPITAL! Pomerado was amazing for my first 2! ...