Hot Spot Wireless — Attraction in San Dimas

I'm an older , un-tech savvy guy that finally caved in to a smartphone . Yesterday I shattered the glass faceplate on my 'iphone' . I shopped at 5 different locations , none of which were less than $90 . I was advised to try "Hot Spot" , from my nextdoor neighbor . The owner (Mary Woodward ), looked and explored the phone to insure that over and above the broken glass faceplate it would still function as normal . Mary then said she would and could replace the glass in twenty mins. and at a much lesser price . Mary did and because I saved so much , I had her install a 'Tempered Glass face' on top of faceplate for protection . Repairing the phone , instead purchasing a new phone , saved me atleast $500.00 . Mary , Thank You so much and I can guarantee you , that I'll be recommending you to both Family and Friends as well as anyone else who needs wireless phone help . Good Luck , I hope you remain in business for many many more years to...

HORRIBLE CUSTOMER SERVICE. First time and I will never go back. When a person can say to you (don’t get sassy) with me because you don’t agree with them out of line and you are the owner. Learn you some customers service skills. If you know about those phones do your thing. But dont coming telling me that I let someone work on my phone and I know I didn’t. You are the tech handle the situation but learn how to speak to people. And because you have a camera and you tell me that because you think it might stop me from speaking my mind about you NOT. Make sure you look at it and make corrections on YOU. And yes I RAISED my voice after seeing the way she was acting. Not that it was...

Happened to wander into this place and am so glad I did. My daughter's 6S phone screen is cracked - and it's right across her camera lens, so her photos looked ridiculous. Went in and it was clear.that Elena, who helped us, understood exactly how to fix it. She quoted us a price - $99 - and told us it could be done in 30 minutes. 30 minutes later I got a call. They fixed the screen perfectly and the phone looks new. She also added a screen protector. I would highly recommend this place- they know what they are doing, they have clear, reasonable (though not cheap) pricing and they fixrd the screen quickly. Overall, Excellent...