Golden Gate Club at The Presidio — Attraction in San Francisco

We picked this venue for the view and for the all-inclusive package. All of our meetings with the venue were fantastic, we had a different person each time, but they all went well. They listened to what we said, told us whether it was a possibility or not (or if it was something we had to figure out on our own) and the planning process went smoothly and easily. We decided to hire some of our own vendors just due to difference in preference and style.

The problems started the day of our reception. Due to a family emergency, we weren't able to make it to the venue early enough to do a walk through. By the time guests were being seated, we noticed so many things that were wrong. Before we get into them, here are some things to note. Our event was during COVID, so some guests were not able to make it day-of. We let our venue know ahead of time and asked them to remove the seats from the designated tables. To prevent additional exposure, we requested plated meals instead of buffet.

My family table was not seated next to us at the sweetheart table, but rather in the corner in front of the dance floor where the music was blaring. My family was quite upset they were seated so far from the sweetheart table because they couldn't see us. All the tables were incorrectly placed. Having gone through detailed designation of which guest will be placed at which table and which guests have food allergies, this was quite a big error. We later heard from guests that they did not receive their requested food. Ex. we had some guests who could not eat meat or fish, but received the wrong item. People were still hungry because they received food they could not eat and they asked for additional portions of food (we were told at our last meeting to do this), and the guests were told there was no extra food. We paid for food for 93 guests, however had 84 guests show up. We paid for 9 extra meals we did not receive. There were not enough seats at the table. Our guests were standing during meal service because too many seats had been removed and there were not enough seats at each table for guests. The venue had asked for a point person from our side and we assigned my sister. No one listened to my sister when she pointed out things that were needed such as extra seats at the table. They would only do something when either myself (the bride) or the groom told them to. We had a very busy night cleaning up all the mistakes. The manager, seeing so many things go wrong, came up to us to tell us that no one told him about the changes so it's not his fault. Our day-of coordinator asked our preference for cake slices. We asked for one of each flavor, we did not receive cake aside from the slice we cut ourselves. The venue asked if we would like to take extra cake home and we said yes! We did not receive any cake to take home. We had a cake for 100 people and with only 84 guests... where did the rest of our cake go? Our day-of coordinator left half way through the night. She told me the name of the coordinator taking over, but I never met him and he didn't introduce himself to me. The venue tried to take things that we paid for. We paid for bubble vases from our florist, however, before the end of the night, workers started taking the glass vases. I had to find the manager to explain we paid for these and then he said we could have them back. LED candles were not turned on before being placed on tables.

All of the things that had gone wrong were things that we had discussed with the day-of coordinator. It seems like her notes just went missing and she didn't tell anyone about anything and just left half-way through the event. The manager was unhelpful and didn't offer any solutions.

TLDR; Expect this venue to eat your money right up and not give you what you paid for. People received food they could not eat. We got ripped off paying for 93 meals and only receiving the 84. Our cake for 100 guests somehow had no leftovers. If we weren't aware, the venue would have taken the vases that...

We had our dream wedding last month with a ceremony at the Presidio Chapel followed by a reception at the Golden Gate Club, all coordinated through the Elite Package - and we couldn't be more grateful for how everything turned out.

PRESIDIO CHAPEL - is absolutely beautiful - filled with natural light, historic charm and peaceful atmosphere that made our ceremony feel deeply meaningful. It was intimate, elegant and spiritually grounding.

GOLDEN GATE CLUB - Reception Venue: it was flawless. The views from Ventana Room and the adjacent courtyard were stunning!! The set-up and decorations were so elegant!

THE AMAZING FOOD - the buffet at our weeding was OUTSTANDING - every dish was flavourful , fresh and beautifully presented. Huge Thanks to THE CHEF AND KITCHEN TEAM! Our guests couldn't stop talking about how GREAT the food was. It was exceeded our expectations! Well done Chef!

Thanks to our Bar Captain - Gustavo for the excellent service at our wedding. Our guests had a fantastic time - Thanks to you!

ELITE PACKAGE - Coordination and Experience - the package simplified everything while still giving us room to personalize. It took so much stress off our plate and the results EXCEEDED OUR EXPECTATIONS!

Special Thanks TO CHLOE CROLL - Our Event Coordinator and the rest of the team like OLIVIA . We were incredibly lucky to work with CHLOE , was an absolute gem throughout the entire process. Her support and attention to detail was key to smooth and memorable wedding day. We would like to thank as well the STAFF behind the scene TEAM who helped our wedding smooth, from set-up to clean up. To all our amazing vendors..Roland from Imobile DJ, Steve our officiant from Officially yours, Angella for our fresh flowers and my bouquet and our Marzetti wedding cake, simple but elegant and delicious!

If you are planning a wedding in San Francisco, We highly recommend The Golden Gate Club. It was all in ONE in an Elite Package! A truly unforgettable wedding experience - A DREAM WEDDING COME...

While the venue itself was absolutely stunning and deserves a full 5 stars, our overall experience was severely impacted by the behavior of the Wedgewood wedding coordinator, Kaitlyn.

During the pre-ceremony transport, several elderly family members were to be driven to the chapel in a golf cart. While one of them—the bride’s aunt—was still stepping onto the cart, Kaitlyn abruptly started driving before the bride’s aunt was seated. We called for Kaitlyn to stop, clearly concerned for the aunt’s safety. Rather than apologizing or showing concern, she raised her voice and scolded the bride’s parents and aunt that they should hurry up or risk being late. This was not only upsetting—it was dangerous. We still had 25 minutes before the ceremony and the chapel was only a minute away. Rushing elderly guests in a way that could harm them is not acceptable under any circumstance; an injury would delay any wedding far more than waiting few extra seconds.

Later, Kaitlyn asked us to let older relatives know it was time for dinner, citing a language barrier. We were happy to help, yet when we arrived there were plenty of younger, English-speaking guests still present. We ended up doing much of the crowd-herding ourselves, which felt like the coordinator was shifting her own duties onto us.

These two moments combined left us feeling like the coordinator didn’t provide the same level of care or patience to our group as she might have with others. While I hesitate to make assumptions, she showed a clear lack of respect to some members of our wedding party. The setting itself is amazing. But if your celebration includes elderly guests or family members who don’t speak fluent English, I would hesitate to recommend this place. I hope Wedgewood can train their employees in cultural competency. I also find it ridiculous that in a city with 40% Asians that they provide no Asian...