Very bad customer service. They didn’t complete my truck after waiting over 1 year. They promised me that it would be done in 3 months when I made the deposit initially. Fast forward to now, they tried to say the used generator that we bought had issues but it was their wiring issue which caused the entire truck electrical system not to work. On top of that, we had a whole new kitchen and they didn’t even tighten the gas lines on the fryers. I could have killed my self and others because I had just filled the tank and was going to do a test fry.
Please beware of this company. They make fake promises and keep asking for more money after the set contract agreement. They also try to say things weren’t part of the original quote so make sure you have everything well documented with these guys. Their contract writing is very vague so they can get over on a...
Read moreI would give one stars if I could. Everything is terrible on my truck. Nothing lines up or closes properly. Literally nothing. It looks as if Mickey Mouse got employed here. Aside from the quality of work, these guys really know nothing about food trucks. They don’t even know what will pass or not coming into the next year.
Do your homework and shop somewhere else. Just because these guys might charge 5 to 10 thousand less to renovate your whole truck, it doesn’t mean that it will be the same quality as other trucks. Knowing what I know now, I would rather pay a little more up front to one of the other 3 companies in San Jose to get my...
Read moreThis place does NOT deserve a star. It took them 20 months to almost complete our food trailer. We got to the inspection date and RBI reschedule our inspection date with Santa Clara County 3 times. On the third time the health department charges us $219. Finally on inspection date. Fred, the health inspector ask why isn't the ice box installed as showen in the plans? The RBI person said that they couldn't install it. They had almost 2 years to instal and they didn't do it. We are so...
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