Dr. Agnes Han first saw me while taking weekend call for my GP. Prior to that day, I'd been seen in the emergency room 3x with no one identifying my problem. Seeing me for just the first time back in the early 2000's, Dr. Han immediately identified my life-threatening issue.
Across the years two other times general doctors did not recognize those same symptoms (occurring following after taking prescription antibiotics). Thankfully each time Dr. Han's and her staff worked me into her schedule. The front desk assistant, Tonya, got me in quickly to see Dr. Han on each occasion, and twice again Dr. Han treated me back to health.
In reading other reviews posted here, I noticed a few people seemed to be bothered by Dr. Han's demeanor. Coming from my point of view as a long-time patient who both trusts and admires her, I see the same circumstances differently.
Naturally excellent specialists such as Dr. Han stay busy- which means the office personnel also are. Some people may expect busy doctors to be "warm and fuzzy". As a 73-yr-old now myself, I understand why they may wish that to be true.
However, there are three factors most important to me when choosing a medical professional. Is she or he knowledgeable? Are they direct and to the point, even if their delivery is in a low-key manner? Does this doctor do their best to see patients in a timely manner?
If those also matter most to you as a patient, then you will be very happy being in Dr. Han's hands. In good health now, I continue to see Dr. Han as my gastroenterologist and will. Hopefully future visits will only be needed for routine colonoscopies.
Thanks...
Read moreDr. Han is the absolute best GI dr around. It took 7 years and 24 other doctors for me to find her. I took the results from a CT scan that another GI had already seen and saw nothing but she looked at it and was able to see the problem within minutes!!! Perhaps because I don't drink the diagnosis was not what others were thinking, but she looked at me, and not statistics. I have seen her several times over the last few years for the Chronic Pancreatiris that she found, and she has been MORE than helpful. My first appointment she actually worked me in that day because I hadn't eaten in over 3 weeks. If she did that for me, she will do it for others when necessary, so I'm willing to wait knowing that! Her office might be packed, her staff a little on edge (not always the greatest) but to get to her brain I will put up with a ton of inconveniences. She is worth it. She is gentle, kind, answers my questions and she is SMART!! Her demeanor is very calm, which some may interpret as uninterested, but that is never the case. If you watch her while you are with her you realize she is thinking the entire time, focusing on your puzzle, your health! Don't be put off by reviews about her staff, or waiting room, or even ones that sayy they went to the wrong office (double check things people, and don't give her 1 star because you or the staff messed up). Do yourself a favor and go see her! Be willing to overlook things that, in the long run, have nothing to do with your health and diagnosis. She is nothing short of the absolute best! I will never go to another GI, and I live an hour and a half away. She...
Read moreDr. Han is a fantastic gastroenterologist. She was highly recommended by my primary care doctor as her own personal GI doctor. I find her to be very open-minded, caring, reasonable, and genuine. She genuinely wants to find the cause of your issues and treat that - she doesn't just dismiss your symptoms like some of my previous GI doctors did or throw pills at me without truly hearing my concerns (another issue). She is also willing to support holistic treatments such as dietary changes. I have never felt rushed or dismissed, unlike many other doctors I have seen.
Her office staff is not the most amazing ever, but in my experience they are far from the worst. Some of it is probably that she's an independent provider vs being affiliated with Emory or Northside if you want to be able to email and get stuff through a patient portal or get advice over the phone, this practice is not likely a fit. However, I have never had a problem getting, keeping, cancelling, or rescheduling appointments and procedures. I also haven't had an issue with timeliness of prescriptions or getting calls back. I used to see her in Alpharetta and switched to the Atlanta office. While I got to know the receptionist and medical assistant in Alpharetta and had a good rapport with them because it's a smaller patient base, I now go to the location in Atlanta and still have not had anything...
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