uBreakiFix - Phone and Computer Repair — Attraction in Santa Barbara

I took my dead phone into uBreakiFix per Verizon's Asurion insurance requirement. I specially told the shop to call me when my cell phone was ready on my home landline. Instead they called my cell phone number... but I didn't get the call because, duh, they had the phone in their shop. I had no knowledge or experience ever accessing my cell voicemail on any other phone (in other words, I don't know a special access phone number and code). I suppose they could have told me the access number but I had told them to call another number and they failed to do this. So I wasn't able to get my phone back quickly. They said my motherboard was crashed and unrepairable. Obviously they don't do motherboard repairs but I took my phone to another shop and had the motherboard fixed. Not cheap but it allowed me to pull off photos that had not been backed up yet. This shop is fine if you just want to take in a dead phone and get it certified as unrepairable so you can immediately jump to using your insurance to get a...

These guys are the best repair service around anywhere. I had a tablet that broke in 2014 that I put aside and eventually forgot about. Well, I found it during the COVID Lockdown house cleaning process. So first I decided to call around and found that they could get the parts while others could not willing to do the work. So I took it in about a week ago, and they fixed it in just a few days. I have been able to access and recover photos and documents from 2014 that I thought were lost forever. I have gotten back a part of my life that was missing and this is priceless. They have made a customer for...

I went in to this store with a broken cell phone and almost in tears over the potential loss of my data. I had a really old phone, and hadn’t backed up in a couple of years since I didn’t have enough storage on the cloud. Julien spent all day trying different ways to get all of my files from my old phone to a new one. He didn’t try to upsell me on anything I didn’t need or ask for either, and I really appreciated that. Everything came out perfectly in the end. I’ll never go anywhere else for cell phone needs after experiencing such a high level of customer service, which is all of most impossible to...