Unfortunately, I had a terrible experience here today. I purchased a Groupon for a 10-Class package, went to redeem it, & was told that I had previously purchased two Groupons and was not allowed to use it. I have not been to this studio in years (Groupon doesn't even show a previous purchase, it was so long ago), and I think the last time I went it was called Summit Yoga. Fine print on the Groupon says that you cannot have an active class package, cannot have been a client within the last 12 months, and cannot purchase more than 2. Unfortunately, it does not say anything about having purchased Groupons for the studio when it was Summit Yoga (I had no idea they were the same thing), or that you cannot purchase more than 2 in your lifetime. I was trying to reason with the owner and just apply my paid value to a drop in class (where I would have lost money, Groupon was $27 and drop in was $20), but the only option she was giving me was to purchase a 10-Class Pass, for over $100. All I wanted to do was try the class, hadn't been in years and thought it might be something I would now enjoy. If I thought the Groupon was something I was not allowed to purchase and use, I would have just done a drop in class for $20 originally. Thankfully, Groupon understood this was not acceptable and gave me a full refund. Will not be returning to...
Read moreI’ve been coming to True Hot Yoga for almost a decade, and after years of traveling for work and visiting studios across AZ, CA, MO, and TX, I can confidently say this is my favorite yoga studio anywhere. If you love a truly hot class, you’ll be in heaven here — the heat and intensity are perfect. That said, if you prefer things a little cooler, there are spots near the door that are more comfortable, and some instructors offer slightly cooler classes, so there’s something for everyone. The teachers are fantastic — knowledgeable, welcoming, and they play amazing music (my second favorite part of class!). The combination of heat, movement, and energy is incredibly therapeutic. You don’t have to be super flexible either — just come as you are, and you can always modify as needed. The community here is also wonderful — I’ve met some amazing friends over the years. If you’re on the fence about trying hot yoga, just go for it! You have nothing to lose and so...
Read moreI have never written a review before but I was so disappointed that I feel compelled to warn others! My friend purchased a Groupon and gave me one as a gift-yay! We were excited to mix things up for 2020! When we arrived the owner wouldn't allow my friend to use hers as she had purchased two Groupons previously when this location was Summit Yoga years ago. We had no idea that the location had just changed names. Nowhere on the Groupon does it say that there is a 2 Groupon lifetime maximum for both True Hot and Summits. We then asked to apply the $27 Groupon amount towards a $20 drop-in class. Unfortunately, she would not allow us to do that. The only option was to pay another $20 or purchase a 10 class pass together at the regular price and apply the Groupon. I was shocked that the owner refused to honor the Groupon. Luckily, Groupon stands behind their customers and immediately refunded my...
Read more