HavaNails and Spa — Attraction in Seattle

This place seriously needs to improve their customer service and nail techniques. I had been going there for a year, however, last three visits were terrible. I don’t want to go back there again.

A nailist who did my dipping powder was very rough. My dipping powder nails cracked after a few days.

When I went back to the Hava nails to fix my dipping powder, I had to wait for more than 30 minutes. However, they let non-appointment customers be seated, who came after me.

I made an appointment online with a nailist. However, she was day-off, and they didn’t let me know about it until I went to the salon. Not only, I had to wait long to be seated…

A nailist who did my nails was terrible. My fingers were bleeding because she buffered too strong. Also, she accidentally put gel on my finger tips. So, I asked her to wipe it out because my finger tips hurt and got hot when I put my hands under UV lamp. She didn’t understand what I said. Instead of wiping it out, she cut my skin with scissors to clean the gel!!! She almost forgot to apply topcoat, so I asked her to use topcoat on my nails. She seemed very upset and had an attitude. I’m dissatisfied with my nails… My shellac nails are already peeling after a few days.

The staff were talking about their customers in Vietnamese while they are serving. They should be aware that some people understand their language..

The salon has many unskilled nailists. I’m very disappointed...

I've been to this nail salon 3 times now, and I keep hoping it's just hit or miss, but seems like it's more of a miss. I've had 3 manicures and 1 pedicure over the past few months, always with a different aesthetician. Every single time the person nicks/cuts my cuticles and files so aggressively that it hurts my nails and I come away bleeding, which they never acknowledge or apologize for. Both my manis and pedi have been so rushed, even when the place is empty- they hardly spent any time at all and slop the polish on thick and heavy. Sanitation seems minimal, I see tools and files being reused, and tables and towels are stained and dingy. For the dip nails they also put my unwashed fingers directly into the containers which are shared with all customers (gross!). On my last visit I asked for a mani with dip, and they didn't even do a mani- the woman just roughly (and painfully) blasted off my existing gels and then quickly dipped my nails with out even trimming my cuticles, soaking, buffing and massaging my hands. When I asked if she was going to trim my cuticles she seemed annoyed and did a quick clip on a couple of my fingers and told me that was good enough. And yet they still charged me $50! I really tried to give this place and chance, but I'm tired of the poor service, sloppy manicures, and high prices. Spend your...

My experience at Hava Nails Spa couldn’t have been better. The team members were quick to get me checked in, and I appreciated that the manager wore a mask and face shield while interacting with me. She also checked my temperature!

I’d recently had my nails done at a different salon, and was seeking a last minute color change before my wedding. I rarely have my nails done, so two artists took their time to help me pick the perfect dip color for my skin tone and engagement ring! They never made me feel pressured to choose quickly, and they steered me in the perfect direction.

Linh was wonderful, and I honestly don’t think my nails have ever looked better. She was both precise and gentle in her technique, pointing out that my hands were sensitive from them being done recently. The other sweet artist who helped me came to check in a couple of times while Linh was working.

The price was also extremely competitive. If I were local to Seattle, I would go out of my...