Star Nails — Attraction in Seattle

One star for my dip powder results. I love the service and workers are very nice especially the gentleman that did my nails I would give them 5 stars. I got a manicure and pedicure on 12/9/21 a day before my 6th year Anniversary. My pedicure was great but it was my first time getting dip powder and I was excited to see how they would hold up after being told they would last 2 weeks. WRONG!!! The next day at my Anniversary Dinner my nails were chipping at the tip I was very upset and disappointed considering it's not cheap to get them done and they didn't even last 24hrs. Would love to get them redone for free and give it another chance. Willing to change my review based on results of free redo as well.

(12/29/21 UPDATE!!!) Went back on Tuesday, December 13th and got my nails redone with shellac and tipped the lady $10 that I didn't want to. I showed them how I had to bite off my dip powdered nails because they started chipping not even 24 hours after being done and kept getting caught in my hair. I was basically tripled teamed at the door by 3 female workers when I asked to speak with the male owner to see what can be done. They told me no and that they don't redo nails for free even though I was willing to pay $20 or less to have them redone for something cheaper not the same thing. I was then lead to the door back outside. My husband seen everything from the car so he went to the door and knocked loudly and asked to speak with the manager and one of the women workers went to get him and he explained what happened so the manager told me to sit down inside to fix them. One of the women not sure who she was maybe the wife or supervisor said I can only get Shellac or Gel and gave me the nail option colors so I hurried and picked one. I was then told multiple times by the same women to make sure I tip the lady that was doing my nails after spending $105 four days ago. After all the shenanigan's and them completing my nails I was actually satisfied with manicure job and they're still holding up now. I ended up asking the lady that was doing my nails how much of a tip did she want and she pretended to not understand what I was saying but had a full conversation with me; asking me if I have kids, how old they were and where I worked. I then tipped $10 and left. My second rating IS: 4 STARS FOR THE PEDICURE AND REDONE SHELLAC MANICURE 1 STAR FOR THE SERVICE AND 2 STAR FOR PROFESSIONALISM. Honestly I'd go back because it's convenient and they do pretty decent pedicures...

Well Iv moved to Washington a year and a half ago and been going to them since I found them. It was great when I first came great service great nails decent prices great staff till about a week ago. Now Iv had broken nails before and they would fix it no problem charge five Dillard’s to ten depending on how it broke when and etc. with that being said they did my nails one broke a few days later one just came off. so I figured he the owner the one who always does my nails would fix it I called they said they would to come in . I came sat where I was assigned and waited for him to smoke his cigarettes and to fix my nail. Well as he started to begin he looks at the broken nail and says this is going to be 20$ I said excuse me why 20 you just did them he goes to 15 I’m like no sir this is a full set just got done not even ready for a fill I’m not paying you 15$ to fix it. So he gets up and says he will not fix it I said you did them and it broke on it’s own I did nothing to make it brake I didn’t even feel it. Well he contined to say he wasn’t going to do it for free and I continued to tell him he would well he said no and just stood there so I got up and tossed his magazines around yelling about my nails . Yeah I know bad but I was mad I had just payed this man over 100$ on nails it shouldn’t even break it was all powder which I payed extra 15$ for so I acted out in fury. But needless to say he got mad cause I spilled polish and I didn’t care you waste my money I waste yours simple and left. I couldn’t believe how he treated me. The funny thing to me was when he brought my husband into it saying if he messes up a job and they want it fixed will he do it for free when I said yes to him he said vary loudly never I would never nothing is free . And that’s when I started getting ready to leave but not before he new where he was wrong . Now y’all can care or not but I’ll be outside there shop protesting if that’s something y’all want to be bothered with come get your set here. One more thing he made it vary clear on how he didn’t need me to be there and he’ll be just fine which I understand but come on man really I thought we was better then that but not unless I’m handing him all my cash we not. And I don’t appreciate that . Y’all might...

I would give 5 stars to their service but I am giving 2 stars because of their dishonest business practice.

I gave this small business a try. They didn’t win me over to be a repeated customer. I would not be back nor recommending to my friends.

When you walked in, you were asked to choose the number from the menu on the level of service you would like. They advertised level One is a quick and basic pedicure service. Two is premium with extra TLC etc. I then chose the basic level because it was my first time and I just wanted the a basic quick treatment for my feet. I remember the price for number 1 was a range pricing from $38 to $4X. I thought I could give a try!

The staff took me to one of the massage chairs. She immediately put my hands in a bowl without asking if I only wanted pedicure. I then thought the package include pedicure and manicure and it’s a good deal!

I was there for a whole hour, a girl was filing my finger nails while another girl was working on my feet. I felt good with the service. They were not doing anything fancy but they were working hard.

The problem started when I was paying at the cashier. The guy wrote on an envelop with the total of $69. I was shocked that it was more than the listed price.

The guy then explained in broken English that the extra $20 was for manicure. Since they already did the service and it was my first time, I gave my credit card. I also left a tip since I was almost the only customer there. I support Asian own small business but I dislike getting scammed with extra charges because I don’t speak the language or understand how things should work in these type of old...