i am a biz owner in Fld county and needed some hep in my office with a connection issue - I should also mention that I am visually impaired - I did a search and liked what I read about RCR - i called and from the way John was on the phone I knew this was the kind of Co I wanted to deal with - he was willing to help without right away looking for money - however I did need more help and he came out same day - he was on time and I felt was a real value he corrected the issue and gave me a 30 day warrenty- This is a family owned biz actualy woman owned as well- I am going to upgrade my office in the late spring and without hesitation John and RCR is doing it I will look no further- he already went over his plan that for me will be perfect- I did need a lil tweek the next day and he came right out at no charge- THANKS JOHN and your family at RCR- LASTLY THEY HAVE A VERY FAIR PRICING SCALE BUT THER customer service IS ...
Read moreI had trouble connecting to the internet this past week on my PC. I ran some diagnostics and they told me my driver was disabled. I called John after seeing all the 5 star reviews he had on Google. He promptly returned my call and said “Let’s see if we can get you up and running right now.” He walked me through the steps very patiently (with my grandkids playing in the background) and had me up and reconnected in no time!! I asked what I owed him and he simply requested; “Can you write a Google review?” He also sent me the steps we did so if the situation occurs again; I can fix it myself! Amazing!!! Do not hesitate to contact John if you have computer issues. He will definitely get my business should I have any issues with my PC or my laptop in the future. Thank you John;...
Read moreFor the first time in 30 years, I had an issue I couldn't fix. I ran a restore point which literally obliterated Windows on a brand new laptop that I just spent weeks setting up. There was no doing anything, it was gone. I think the registry was miswritten. I looked up computer repair and luckily, I found John. He spoke with me at length. It was like talking to a friend. He took my computer in in that same hour and had it back to me the next morning. He called me with an update on the situation and listened to my preferences on the reinstallation. He's a very nice person and cares about what he does. He even made me a recovery stick, which I hadn't gotten around to doing yet, unfortunately. I highly recommend Reliable Computer Repair....
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