Heritage Jewelers — Attraction in Shelbyville

I went to get my ring downsized which they were very friendly and helpful, they did put on the detail that the ring had engraving of I love you on it and to try an avoid it but when I went to pick it up the ring had no engraving anymore and they didn’t tell me why. Not to mention they did not call me when ready to pick up other than those things I was satisfied. But my ring not being engraved with the words my boyfriend put on the ring, I love you, and they were very small lettering. I look at where the engraving used to be and it looks like someone took a drill purposefully and went over it. But what upsets me the most is the people didn’t explain to me why when I picked the ring up. Other than that I liked my experience. But that right there broke my heart that they didn’t even explain to me why. Least you could have done was explain or better yet put the engraving back on there yourselves, it didn’t have to look the same just had the engraving with the words I love you back in it. Told me yall would try y’all’s best to not mess with the engraving but looks like yall did your best to mess with...

Not worth going to. Couldn’t even talk to me about the size of my finger. I have been comparing carat size to my finger so I know what will look too big or too small. I have been shopping for a ring for 2 months and this is the first place that acted sketchy about sizing when I know my size. I’m pretty sure that this is ploy for them to prevent you from going somewhere else. If they are truly good jewelers they wouldn’t be...

From day #1 Heritage Jewelers has been outstanding and delightful to do business with! They have a fine selection of jewelry and are so friendly each and every time my husband and I come by or call. If you want to feel as if you are the most important client to someone then please come in to Heritage Jewelers. I honestly can't say enough about these lovely ladies. My husband and I do business exclusively with Linda...