Jewelry Design & Repair — Attraction in Shreveport

Beware! Took a ring in to repair prongs. They tried to return the ring with the stone horribly offset. Left the ring to fix that. They never called us back. We had to call them for them to say that they BROKE the main stone of the ring. For 5 months, they kept saying to let them make it right, that they would repair the ring, replace the ring with another item, or make it right in some way. But that was just a way to stall. 7 months after bringing in the ring in for a simple repair, we had to threaten to involve a civil suit to get them just give us what we paid for the ring and refund what we paid them for the repair. The ring was bought almost 15 years ago, and the price of gold and gemstones has steadily increased. Not only that, it wasn't just the money, but it was a sentimental piece that they destroyed. They NEVER called us to tell us that the ring was damaged, they NEVER apologized, and they NEVER made it right. Please be careful if you do business with...

I had a stone replaced in my mother's Mother Ring there. He told us it would take one week but it ended up taking him three weeks and a few days later the stone fell out. When I called him he said to bring the ring back and he would replace it. That was just today so we'll see.

He kept the ring another three weeks this time and replaced the stone AGAIN. It lasted about a week this time and fell out again. After getting the stone replaced twice and it falling out both times I just gave up. I was getting the ring fixed to give to my daughter but she just put the ring in her jewelry box and will try to get it fixed again later. SO..... NO, I'm sorry to say I cannot...

Simple watch battery replacement went wrong. This started with the back not being secured to condensation to improper gasket installation to watch stopping & more condensation to "if you come back again I don't know what to tell ya; I don't know alot about the watch". So I took my watch to Bayou Watch (normal shop) and $22.00 later my watch is fixed. Sentimental piece and location was closer to my...