I ordered a product online. It never arrived. I called and was given the runaround. They told me it was somehow delivered to a large city an hour from me and that "one of the fedexes has it". They told me I would have to find it myself. There are over 20 fedex locations in that city. I called fedex, and they said that the usps had it. It never got to me and GNC keeps hanging up and wont' issue me a refund. Never buy online from GNC, the customer service is terrible to communicate with, they are limited in finding your order, and they hang up when they don't have an answer to a question. They cannot locate your package and ask you to call carriers to find it yourself. I had called their customer service many times with this same result. I was patient and then I am now out $60 for things that didn't get here and am now contacting my bank to issue a refund for that purchase on a product that never arrived. My bank should never have to do this...
ย ย ย Read moreSo Im giving 5 stars to Taylor We just went into the GNC and at first I was not going to ask for help, Ive had some crumby responses when I have asked things about good supplements Im a bigger girl I work a desk job with a 2 hour commute each way, snacking is big for me and while nothing is open due to covid I needed some help.. I bucked up and asked the counter girl (taylor) and she was SUPER nice and personable.. She showed me her recommendation and was very nice and encouraging to me and my work life.. I havenโt tried the product I will definitely review that too once I have used it enough.. thank you Taylor you really made me feel comfortable and happy with my purchase :) Keep up your positive vibes and kindness you have no clue how much of a difference that makes in peoples...
ย ย ย Read moreBest GNC ever all thanks to Alex! Alex is a wonderful worker at this location who helps everyone get the best deals. My partner and I came in looking to get a couple protein bars and left with two bags of stuff because she let us know about all the sales. She even gave us a goodie bag that was leftover from a womenโs health event, which I would have totally gone to have I had known about it. Alex deserves all the credit, thank you so much for your help and...
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