My wife and I stopped by Ben Bridge to see if they could do some custom tracer bands after our first Jeweler flaked in us. With a month until the wedding, we had little doubt that the tracer bands were going to be finished. Vicky guided us through the whole process and let us know the same jeweler had been working there for 30 years. We decided to give them a try since Vicky was so confident that we would have at least the engagement ring back before the wedding.
A week before the wedding we did not have the engagement ring back. After working with the staff, we were able to get a pickup date for the engagement ring. To our very large surprise, the tracer bands were completed in time for the event. We cannot thank Vicky and the rest of the staff for the constant communication, reassurances, and follow through that allowed us to have a very beautiful ring for the day of the wedding. Even the quote for the custom work was near dead on. 10/10...
Read moreI want to give a big shout out to Vicki Reichel at the Silverdale location. She has always provided customer service that goes above and beyond any storefront experience I've ever had. She has always been my contact when purchasing jewelry and has a way of putting an anxious mind at rest by working diligently to ensure a thorough understanding of their products, the billing options, and so much more that goes beyond just jewelry. My most recent purchase of an engagement ring was an amazing experience and Vicki worked some real magic for me. She brought my vision of the perfect ring to life and I couldn't be happier with the results! The whole experience felt like I was working with a friend, and her intuition was invaluable! Thank you so much Vicki, and if you see this before we talk...
Read moreWe had the most amazing experience at Ben Bridge Jeweler thanks to Michelle! She was incredibly helpful, kind, and patient while I tried on a variety of stunning rings for our 20th wedding anniversary. I never imagined my husband would choose my absolute favorite — my #1 pick out of all of them — but it turns out he loved it just as much as I did. When he told me that was the ring, I was so shocked I actually started crying! I even questioned him because I couldn’t believe it… but he truly meant it.
Thanks to Michelle’s support and warm words, I now have the most gorgeous gift to celebrate our 20th anniversary — a breathtaking Three-Row Emerald Cut Diamond ring. Thank you again, Michelle, for helping make this such a memorable and emotional experience. I’ll cherish this...
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