Great customer service and the best food at a great price...oh also if you been towed by this company named "Covera towing" you are a victim of an illegal tow by Howard covera and his drivers. If you believe that your vehicle was towed by this company get your invoice and receipt and file a small claims case against him in san Francisco superior court and get 4X the money back, dont be scared of Howard Covera it's time he learned his lesson What Are The Penalties For Towing A Vehicle In Violation Of Private Property Towing Laws? A towing company who fails to notify SSFPD within 30 minutes of removing the vehicle may be liable for three times the towing and storage charges, CVC § 22658(m)(3), and a property owner who fails to notify the SSFPD within one hour of the tow is guilty of an infraction. CVC § 40000.1An owner of a private parking lot that is open to the public without a fee who has a vehicle towed from the lot before it has been illegally parked for at least one hour may be liable to the vehicle owner for twice the towing and storage charges, CVC § 22953(e), and the towing company may be liable for four times the towing and storage charges if they fail to make an effort to determine that the property owner has complied with the one-hour requirement. CVC § 22658(l)(5)A private property owner who has a car towed without posting tow-away signs, who fails to place a notice on the vehicle 96 hours before towing (or 24 hours if the vehicle is missing major parts), or who fails to state the reason for the tow when requested by the vehicle owner may be liable for twice the towing OR storage charges. CVC § 22658(e)(1)A tenant of an apartment building of 15 units or less who wrongfully has a car towed without complying with all requirements of CVC § 22658(l) is guilty of an infraction, CVC § 22658(e)(2), and if all required procedures of CVC § 22658(l) are not followed, the towing company may also be liable for four times the towing and storage charges.CVC §§ 22658(j), (k) and (l): A towing company may be liable to the vehicle owner for four times the towing and storage charges if they: tow a car from private property without obtaining a signed authorization from the property owner or their representative (unless it is blocking fire hydrant, fire lane or access to the property); overcharge for towing and/or storage;fail to accept valid credit cards;fail to give the vehicle owner a copy of the General Authorization contract with the property owner and a copy of a photo clearly showing the violation upon request; or fail provide a notice to the vehicle owner with an SSFPD telephone number to call if the owner believes the vehicle was...
Read moreWent in on Friday to get a Tres Leches cake, paid for it so I could pick it up on Sunday for Mother’s Day. When I showed up to pick up the cake it looked like it was a week old. The syrup (or whatever they use) was pale and smeared down the side of the cake. The fruits in too were squished/smushed. I told the manager that that was not the cake I had purchased. He said that it was that I picked and said you picked it it’s yours. “It’s not my problem”. This manager needs to get some training in customer service and maybe get sent home for a few days without pay. This was my first time at this store and it will be my last. Most of my family and friends shop here but after a few phone calls they will not she shopping here in hopes to support me as well as some action being taken against this poor excuse for a manager.
You can do better La Hacienda. Your other es stores have done and regularly do better. Losing thousands of dollars a week in business over a $28 cake that no one would take home is not worth...
Read moreNeeded a box for the pan dulce since I was purchasing more than 24 pieces of sweet bread. I waited about 5 minutes I asked 3 people and one pointed to the other and when the guy finally came he only gave me 1/2 of the box no lid. How stupid I requested the other half of the box and he is like no I even ask the cashier per the receipt her name is Rosa and she looked hella confused not understanding my request I needed something to cover the box and Rosa just ignored my request too. I offered to pay for the box too. How sad that people don’t care and do the bare minimum I guess by just showing up to work they did there job. Hopefully the bread makes it home to my mother she loves sweet bread instead of cake for...
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