Wanted to treat my mom for mothers day and got a facial and massage for the two of us. Ive never gotten a massage before but had been feeling the knots from work and hoped this would help. I called to schedule a time and it was seamless. They take down a credit card to reserve the time. We were scheduled for 1145am on a friday. Definitely come early to find parking! Theres lots of metered parking but only with an hour limit (we took the risk lol). Once inside, it looked very small but they take you down a long hallway to a comforting waiting area/bathrooms. They had robes on a rack with slippers. Lockers were available in the bathrooms. We changed and did our facials first. I really appreciated talking about whats going on with my skin with Sonya and she told me what she was going to do today and also recommended what I should do for future skincare to improve my skin. It was very relaxing and she even did a partial massage of my upper chest, shoulders, arms, and back. Once finished, we went back to the waiting area and got taken to our massage. I chose the couples massage since I assumed itd be easier for us (I dont think it actually matters). Tatianna asked me what I wanted to focus on and I said my shoulders and wrists. My mom added on the deep tissue massage and said Vivian did a great job and really worked her. Once we finished the massages, we were given bellinis as part of the couples massage, a great way to finish! Overall a great experience and loved it. My mom already asked...
Read moreWow this place is AMAZING. I have been to many spas in my life (ya girl loves a good massage) and this is one of the best experiences I've ever had. Tl;dr - if you're on the fence about booking a treatment, just do it! You won't regret it.
More details about my experience below:
LOGISTICS/CUSTOMER SUPPORT: I had to shift my original booking date a couple of days prior because I caught the flu from my nephew. The woman I texted with was super responsive, accommodating and kind, and she helped me find a new date quickly. On the day of my appointment, I accidentally showed up 30 minutes early (dumb dumb move on my part I know) and the receptionist was so kind and actually was able to fit me in 15 minutes early. Everyone is SO nice and easy to communicate with and just super good vibes.
TREATMENT: I decided to book a combo of two treatments I've never tried before (cupping and lymphatic massage). I didn't know whats to expect. My therapist's name was Daisy. She was incredible. She made sure I was comfortable, applied perfect pressure and paid attention to detail. The heated table, neck pillow and eye mask were all a real delight.
THE SPACE: Quiet, calm, cozy and relaxing. The music was actually calming and not too loud / annoying.
I already have two more treatments booked!
Thank you Luminous! I...
Read moreI will never go here again. I had a deep tissue massage for 60 minutes. I asked if she can apply more pressure because I didn’t feel much pressure in the beginning. Instead of saying yes she said I needed to relax my muscles because my muscles where pushing against her when she tried to apply pressure. I told her that’s how I breath, and I couldn’t change anything about the way I breathe. She made the experience so much harder for me to relax because I had that thought in my head throughout the whole massage. She felt my tense muscles pushed the pressure back so she taught I wasn’t able to handle the pressure, but if I can’t handle it, I would have informed her. She read my body wrong and taught I couldn’t handle more pressure. I don’t think the quality of the massage was great either because it wasn’t a full hour and she was heavyset which made it more challenging for her to apply deep pressure. It was a waste of my money to visit this place. I will go to a place that understand deep tissue massages and if you taught my tense muscles where pushing against you that just means you need to apply more pressure to make an impact. How is soft pressure going to help someone with what she calls...
Read more