Thai Satay Restaurant & Bar — Restaurant in South San Francisco

I agreed with a lot of other reviewers that think this restaurant's thai food is the most shockingly bland thai food we've ever had. We've never had bland thai food before. I wonder if those good reviews are fake or those people like bland unauthentic thai food or they have 2 chefs (1 good & 1 bad) 🤔? Based on our dine-in experience at the restaurant, they do not have authentic thai food & are very expensive with small portions. Everything we ordered was bland & barely had any spices or flavor. Papaya salad was somewhat spicy but didn't have much flavor. Chicken yellow curry & shrimp tom yum soup were very watered down & bland. Yellow curry portion was small. Pad se-iew beef was also bland & had regular broccoli in it instead of chinese brocolli like other thai restaurants. Chicken satay skewers were small, somewhat dry & bland also. Thai fried rice was also bland. Thai ice tea was not bad but too sweet. Our guy waiter wasn't very welcoming or friendly to us but seemed to be pretty friendly with the regular customers next to our table. We were still hungry after because we didn't eat that much of the food & their portions...

Absolutely horrible. They poisoned me even after I called ahead and asked if they were comfortable preparing a meal for somebody with celiac disease who cannot eat gluten. When I arrived and was greeted I was very thorough and let them know exactly what my allergies were and they assured me that they take care of gluten free meals all the time so I felt comfortable and trusted them but five minutes after taking my first bite I became violently ill and barely made it back to my hotel and now I have been violently ill for hours. And when I asked them if it was definitely gluten-free they said yes but I was already having the symptoms of a gluten attack and they eventually admitted that the tofu in my meal was deep-fried and cross-contaminated because they use the same fryer for everything but the waitress lied to me in the beginning and said that it was all 100% gluten-free so now I have to go to the hospital and miss the entire rest of the conference that I paid over $1500 to attend. ...

So My family and I went there and I went to the bathroom and my mom left and last minute we bought thai iced tea and my mom leaves while im still in the restroom and they cleaned the table and i thought my mom brought the thai iced tea but she told me she left it on the table i said it wasnt there after we left so once we get home we call the place they said they put it somewhere else and they said it was on the table but it wasnt im just unsatisfied right now we already paid for it and we asked them for another one at home they said we have to pay for it. We didn’t even drink it and we bought it and they said we have to pay for it even though we didnt have the first one im just not satisfied with the cooperation employees should tell each other whats on the table thats not trash this place is good and all but the employee cooperation is not there they dont tell each other whats there and stuff like that. Im not happy or satisfied with what happened at ALL! I would put a 0...