Tronix Autosports — Attraction in South Toms River

I had a simple amplifier changed out and it has become a nightmare from 3 days ago. The product reccomended was inferior and the installation was below mediocre. There were at least 6 items wired wrong. So I go back to the store 3 days later and they said we are not refunding you and that we have a lifetime warranty. The problem is, I dont want their products or anyone there to touch my car again as the wiring almost ruined my head unit. They said "your beat and we are not refunding you". I told them that I would take them to court and leave bad reviews but they did not seem to care and said we will see you in court. So here I am at the courthouse in Tom's River filling out the paperwork while I write this review. I have been a district manager in retail for 30 years and never had an issue with a retailer like this. I even told them they could keep the cost of the wires but refund me for the 3 day old amp and installation. If a lawyer costs me 2000 to get my 475.00 back it will be well worth it buyers beware. Not a great place to do business with. In any retail company, if you are not happy with the product or services you received you can get a refund. Not here apparently. Own to your mistakes and take care of customers or you wont have any. I am posting this review on Yelp and contacting the Better Business Burough in addition to having to go to court which all could have been simply avoided for owning up. I was told the amp was 200 watts per channel and it's actually 100. The total price was 475.00 which included running a new subwoofer volume switch and my old one was used and no new switch was installed when they said my old one would not work. The amp goes for 139.00 on Amazon. 336.00 for install? I would be glad to remove my reviews, avoid the BBB and court for a simple refund for a 100% unhappy customer but I think I will have to see this through to the end....

Spectacular Customer Service at Tronix – A Rare Gem in 2025!

I cannot say enough great things about the customer service at Tronix and their outstanding manager, Junior. My wife and I recently had our windows tinted, and while there was a small issue that required immediate attention, the Tronix team handled it with absolute professionalism and care.

From the moment we reached out, Junior and his staff were attentive, understanding, and completely focused on making things right. There were no arguments, no pushback, and no misunderstandings—just a dedicated team that genuinely cared about ensuring we were satisfied. There was even a young staff member who shares the Tesla brand like our vehicle who was super professional, a hard worker, and aimed to make us happy. In the end, Tronix took swift action to fix the issue, and I couldn’t have asked for better results.

In 2025, this level of customer service is practically unheard of, and it speaks volumes about why Tronix has stood the test of time. It’s clear that they prioritize customer satisfaction, quality work, and a hassle-free experience. If you’re looking for a tinting company that truly values its customers, look no further than Tronix!

Highly recommend *Tronix *—five stars all...

My male friend called to get a quote for a trailer hitch and wiring harness for my 2014 volvo xc90. He was told that to schedule the work I needed to come in and leave a deposit. When I arrived to leave the deposit with the person that he spoke to, some one heard our conversation from the back and asked me about my camper. I showed him the photos I had and he told me he wouldnt do the work on my truck because it wasn't big enough to pull my camper. I offered to show him the weight and tow capacity of my truck and he still refused to do the work. He said "I don't feel comfortable with it" I beleive he was bigoted against me because I am a woman and he didnt think I knew what I was talking about. I've done my research. My truck is rated very highly as an SUV that is heavy and powerful enough to pull a camper even larger than the one I have. Wasted my time and treated...