United States Ohio SpringdaleMitchell's Salon & Day Spa

Mitchell's Salon & Day Spa

11330 Princeton Pike, Cincinnati, OH 45246

4.7(289)

Open 24 hours

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Info

Relaxation

Luxury

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Phone

(513) 793-0900

Website

mitchellssalon.com

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Posts

AshleyAshley

Came in for appointment to have daughters hair cut and colored. We showed the stylist the picture of the haircut she wanted and the color of balayage she wanted. Stylist said fine no problem. When we get home we notice how much her hair is not what we asked for. She wanted face framing layers and curtain bangs and balayage that would be natural looking and able to grow out without having to touch it up all the time. She ended up with blunt cut bangs the length of her chin and no other layers and highlights done with foil that were blonde (which we said we didn’t want blonde) and a big line of noticeable streaks in the back of her hair pictured. I am so disappointed with this appointment and so is my daughter especially for paying as much as I did I shouldn’t have to worry about fixing her hair now myself. I also should have been brought back to the chair to see her hair and asked if it’s what we wanted instead of her just bringing her to the waiting room to me when she was done. My daughter also came in with her hair curly that day and the stylist cut her hair dry while it was curly and I don’t understand that. Her cut is all uneven on the ends from this technique.

Emily ProffittEmily Proffitt

This is a review for Jessica Pierce who I went to for 7 years. I went in for a routine highlight about 6 weeks before my wedding in September and she gave me “hot root”. When I asked how we could fix it she was cagey and told me to come back the next day. After failing to fix it the next day she said there was nothing else she could do and basically shrugged it off. I had to talk with the salon manager who asked me why I was upset saying, “some people are after this look so tell me what’s wrong?”…. Other Mitchell’s stylists tried to help a week later but nothing really changed. I went to 3 different stylists to try to fix it (not from Mitchell’s) but was pretty much forced to go almost platinum to hide her mistake. I was lucky to have one stylist fix her work for the wedding but it’s still noticeable in some of my wedding pictures. Now, almost 6 months, 3 stylists and thousands of dollars later I am still struggling with a harsh gold band in my hair. These photos are of my hair before, after my appointment with Jessica and at my wedding.

Tracy MTracy M

See Jessica for professional, skilled and caring service. She listens. She did my color and cuts for years. Then I had to take care of sick parents and had to leave her. I went through HELL trying to find someone like her. They just can’t touch the staff at Mitchell’s. Pricey? Maybe- but what is more pricey? Paying for healthy, shiny hair, a precision cut and gorgeous color that actually stays in your hair and covers a few gray hairs OR having to go and get it redone over and over because of lack of skill. Below is what was razor cut out of my hair along w a photo of the after. I am 55 and had long hair that was super thick- I feel good about myself again! THANKS Jessica for making me realize having shorter hair can still be flattering!!!! Holding on to long unhealthy hair, at any age can be corrected if you have the right stylist.

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Reviews of Mitchell's Salon & Day Spa

4.7

(289)

5.0

So the woman who had taken care of my hair for 5 years absolutely lost her mind and kicked me out of her shop with my head half shaved. I have never been kicked out of anywhere. I've worked in the service industry for 25 years, I make it a point to treat everyone who works with the public with the utmost respect. However, this girl messaged me the morning of my standing appointment telling me she was in a lot of pain from moving and could we do my color on my next appointment and move my...

1.0

05/21/2018 So as a gift I had the head to toe spa package... It says around 6 hours and 45 minutes. Well I was there almost 9... Got there at 8:45 as requested and lunch at almost 3. The massage and facial was the best part of the first time experience by far. The hair cut is HORRIBLE! I asked for LONG LAYER'S JUST ENOUGH TO GIVE MY HAIR SOME DEFINITION! What I got was a wide variety of layers and SHORT so now my hair looks just stupid. It has all this body on one side and it's flat as a...

3.0

11y

I wish I could leave two reviews. I came in for two different services that day with very opposite results. I had booked a 20 minute massage as well as a free hair consultation. I am getting married in September and simply wanted some ideas for styles.

Sarah, my massage therapist, was very friendly. I will be going back for a second massage with her to try out the hot stone massage. If my ratings were based on my massage alone, this review would have been a five star.

The hair...

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