I simply can't say enough good things about my experience with Mitch and his business at Surfside Electronics. Mitch is a great guy and has been in business since 1981 so he must be doing something right. I truly was a great experience.
I literally moved here to SC days before and had brought my pride and joy Carver stereo system with me. I packed it in the car, instead of sending with the movers just to ensure it's safe arrival.
Sadly, upon arrival and setting up the system there was a loud hum coming from the speakers and nothing else. Through trial and error I determined that the Carver CT-Seven preamp was the culprit. I have used the same repair shop, Atlantic Systems in Hanover on my stereo equipment back in MA for nearly 30 years and always trusted them and they never let me down. I was desperately hoping to find another repair company here in the Myrtle Beach area that I could equally trust and Mitch at Surfside Electronics did not disappoint.
I read the reviews on a number of shops and except for a few negative reviews from what appears to be the same person, I felt good about calling Surfside. Mitch answered and I explained to him what the story was. I asked when I could bring it in and he said that day if I liked so I took a ride down. He met me at the door and we discussed a few things, he also explained his guarentee policy and that he was going to get right to it, so I left feeling it in good hands.
Mitch called me the next morning and said he'd worked on it after I left and that morning and after running it for 3 hours, he felt confident it was back in top condition and ready for me to pick up anytime, so I arranged my day to pick it up that same afternoon.
Upon arrival Mitch explained exactly what he'd done and what was guarenteed and for how long as there were a number of worn out or burnt out connections and such that needed attention beyond just the initial problem. He said take it home and use it and if anything goes wrong bring it right back. I don't expect anyone to work for free but I don't want to feel screwed either and I believe Mitch's charge was more than reasonable.
I'm very happy to report that over a week later my system is kickin butt cranking tunes throughout our new place while my wife and I do all our unpacking.
Thanks Mitch and I would highly recommend this man and his business to anyone. We also talked a little car stereo installation and knowing a bit about it already, he will be doing the next stereo install...
Read moreMay 2023 -Surfside Electronics came thru again, I was stuck on an install and Mitch figured out a solution...
Mitchell restored my 12 year old NAD Stereo power amplifier to original condition when the right channel was cutting out and would not produce sound. My options were: Ship my unit to an NAD service center at a minimum cost of $200.00 for round trip shipping, plus the cost to diagnose and, if possible, repair the unit if parts were available. The entire process would have taken at least 2 months. Or I could replace the unit and purchase the same model new NAD amplifier for $1500.00! On Monday morning (10/10/2022) Mitchell agreed to diagnose the problem and let me know the cost of repairs for only $35.00. He called Monday afternoon to let me know he had diagnosed the problem and could restore the unit to original condition for $400.00, including a one-year warranty on the repair and would apply the $35.00 diagnosis charge leaving me a balance of only $365.00 to include parts and labor. The repair was completed the next day, Tuesday afternoon and the amplifier was sounding as good as new in my living room that evening! It's great to know that I have a skilled electronics expert I can rely on to keep my stereo system ...
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