Dream Jewelers — Attraction in Thornton Township

I'll be HONEST...I was slightly disappointed. I went to DREAM to get a small lock on my chain fixed. This was a lock that was fixed by them just the year before which broke again. I returned the next day because I was told it would be ready tomorrow. Tomorrow came and my small chain wasn't there. It was sent to a downtown location. I was a bit upset because I was leaving that day and was unable to retrieve my chain in time for my out...

If I could give them no stars I would. I walked in the store and waited 20 minutes and no one offered to assist me or asked if I needed help finding a product. I called ahead to make sure they had what I was looking for and they still didn't service me. Three employees in the store and they rather make videos of them putting a customer's chain on. When I got ready to leave them someone offered help. I would never spend my money...

I took my Platinum diamond ring I to have a missing stone replaced and sized, they completely ruined my ring, after taking it back 3 times for repairs, I decided to take it to another professional jeweler, who stated it was sized incorrectly and they glued my stones in and used the incorrect size diamond. I now have to pack several hundred dollars to correct their incompetence.. STAY AWAY FROM...