The Duckpin Consignment Shop — Attraction in Timonium

"This store stinks and so does the customer service" Let my review be a cautionary tale to NEVER do business with Duckpin! First the store smells like the local goodwill. For a consignment shop to sell such high value items you would think they would purchase oil plug ins and or candles. This speaks to their lack regard for customers shopping experience. I digress...

I consigned a Louis Vuitton Piano tote with them. My bag sold for less than the amount I agreed to sell the bag for. I was not alerted that my bag sold during their mothers day sale. Per their flawed policy the onus is one the consigner (Me) to check to see if DuckPin is running a sale. However, I was not informed of their mailing list when I initially brought my bag to consign. I was informed today about the mailing list and that it is how they communicate with their customers regarding sales. I explained to the young women that I was not aware of the mailing list and she told me "I should've followed them on Instagram and or Facebook for updates." The "owner" I suppose white male came from the back to reiterate their flawed policy. To make matters worse he attempted to minimize my concern by stating "you only are not receiving X amount back." In the "owners" ignorance he willfully missed the point of principal and not about money. Last, I will say adhere to negative reviews they are correct. Also if you would like to shop a CLEAN smelling consignment with AMAZING customer service shop with Clothes...

I LOVE this place. While I've driven by it for months, today was my first time to visit and I was blown away by the range of designers, the great and helpful but not overbearing customer service and the very reasonable prices. I was there for over an hour and witnessed the owners dealing with both shoppers and consignors and they're so professional and nice. It's in a cool old house and is three floors of everything from Anthropologie brands, Kate Spade, Michael Kors and Joie to Stella McCartney, Lanvin, Chanel and Gucci, some of it with the original retail tags still attached. The space is beautiful but cozy and I found it a very relaxing and fun place to shop. It's conveniently located, very easy to get to and there is a free parking lot next to it. Not only did I find some wonderful things (Haute Hippie and Trina Turk) but I'm now going to consign some of my things with them as well. It's definitely worth your time to stop in and check it out. There may be other consignment stores in that general area but this one is the best by far. Hands down. Shop local and support a small business at...

Do not shop here. Buyer beware. I bought a designer bag in early March. After two hours and an evaluation, I returned it because it seemed fake. I asked for my money back. The guy said he could not give me a refund as “ I may have taken their bag and in 2 hours exchanged it for a fake”. Then he took the bag from me!!!!! Now I had no bag and no money. Hard to believe!

It’s now three months later and still NO REFUND! He has my money AND THE BAG.

I agreed to hold off on a bad review if he simply gave me my money back. Well Duckpin has earned itself a more than bad review from me. No bag and no refund. Really!! Had to get my bank involved to get my money. Bank says “ Duckpin has not responded to their inquiry. BAIT AND SWITCH going on here by Duckpin.

Do not purchase from Duckpin. All I asked for is my...